Customer Account & Sales Executive

UK Staffing Group Limited; Carnforth; On-site; GBP 25,200 - 30,800; Full time

Job summary

UK Staffing Group Limited in Carnforth, Lancashire, is seeking a customer-focused professional to act as the first point of contact for customer enquiries and to process orders, with a clear path into account management or sales.

The role offers a £28,000 salary, full-time permanent contract, on-site parking, pension scheme, and a supportive team culture with strong progression opportunities.

Excellent communication and IT skills required; driving licence preferred.

Qualifications

• 2-3 years' experience in customer service, hospitality, sales support or administration.
• Excellent attention to detail.
• Highly organised with the ability to prioritise multiple tasks.
• Professional communication skills, both written and verbal.
• Confident building relationships with customers.
• Proactive, positive and team-focused attitude.
• Strong IT and administration skills.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Process customer orders accurately and efficiently.
• Prepare delivery paperwork and logistics documentation.
• Coordinate with customers, drivers and internal departments to ensure orders are fulfilled on time.
• Build strong relationships with customers and provide outstanding service.
• Take ownership of customer account management activities.
• Follow up customer enquiries and product samples.
• Identify opportunities to upsell products alongside the sales team.
• Maintain accurate records using internal systems.

Skills

Customer service

Communication

Organisation

IT skills

Driving licence

Tools

CRM software

Microsoft Office

Job description

UK Staffing Group Limited in Carnforth, Lancashire, is seeking a customer-focused professional to act as the first point of contact for customer enquiries and to process orders, with a clear path into account management or sales.

The role offers a £28,000 salary, full-time permanent contract, on-site parking, pension scheme, and a supportive team culture with strong progression opportunities.

Excellent communication and IT skills required; driving licence preferred.