Account Manager

Allscreens Nationwide Ltd; Knowsley; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days holiday per year (inclusive of

Employer-funded health cash plan

Employee "Above and Beyond" recognit

Free on-site parking

Excellent progression opportunities

Job summary

Unknown Company in Knowsley is seeking an Account Manager to nurture and grow relationships with an existing customer base. You will drive account growth, deliver excellent service and work closely with internal teams to meet customer needs.

This warm role involves managing multiple accounts by telephone, email and online channels, with no cold calling. Excellent progression opportunities and a supportive, team-focused environment are on offer.

Qualifications

• Experience in managing existing customer accounts via telephone, email and online communication.
• Strong communication and relationship-building skills.
• Commercial mindset with ability to identify up-sell opportunities.
• Excellent organisational skills and attention to detail.

Responsibilities

• Manage and develop a portfolio of existing customer accounts via telephone, email, and online communication.
• Build long-term relationships and be a trusted point of contact for customers.
• Identify opportunities to increase revenue by promoting relevant products and services.
• Prepare customer quotations, negotiate pricing, and manage account activity.
• Proactively contact customers to maximise business opportunities and account retention.
• Handle customer enquiries and provide a high level of service and support.
• Work closely with internal teams to ensure customer requirements are met and expectations exceeded.

Skills

Account management experience

Customer relationship building

Sales skills

Strong communication

Organisational skills

Job description

Monday - Friday | 9:00am - 5:00pm

Free parking on site

Excellent progression opportunities

Are you a relationship-focused professional who enjoys building strong customer partnerships and driving account growth? Do you thrive in a fast-paced commercial environment and take pride in delivering excellent customer service? If so, this could be a fantastic opportunity for you.

Our client, a well-established and growing business based in Knowsley, is seeking an Account Manager to join their Head Office team. This is a warm account management role, managing and developing relationships with an existing customer base, with no cold calling involved. You'll be responsible for nurturing customer relationships, identifying opportunities to grow accounts, and ensuring customers receive a first-class service throughout their journey.

The Role As an Account Manager, you will:

• Manage and develop a portfolio of existing customer accounts via telephone, email, and online communication
• Build strong, long-term relationships and become a trusted point of contact for customers
• Identify opportunities to increase revenue by promoting relevant products and services
• Prepare customer quotations, negotiate pricing, and manage account activity
• Proactively contact customers to maximise business opportunities and account retention
• Handle customer enquiries and provide a high level of service and support
• Work closely with internal teams to ensure customer requirements are met and expectations exceeded

What We're Looking For:

• Previous experience within Account Management, Sales, Customer Success, Internal Sales, or a similar customer-focused role
• Excellent communication and relationship-building skills
• A proactive and commercially minded approach
• Strong organisational skills and attention to detail
• Confidence managing multiple customer accounts and priorities
• A positive, team-oriented attitude with a desire to succeed

What's on Offer

• 28 days holiday per year (inclusive of bank holidays), increasing with length of service
• Employer-funded health cash plan
• Employee "Above and Beyond" recognition awards
• Free on-site parking
• Excellent progression opportunities within the business

If you're passionate about customer relationships, enjoy developing accounts, and are looking to join a business that offers genuine career progression, we'd love to hear from you.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.