Customer Sales Executive

UK Staffing Group Limited; Carnforth; On-site; GBP 25,200 - 30,800; Full time

Job summary

UK Staffing Group Limited in Carnforth, Lancashire, is seeking a customer-focused professional to act as the first point of contact for customer enquiries and to process orders, with a clear path into account management or sales.

The role offers a £28,000 salary, full-time permanent contract, on-site parking, pension scheme, and a supportive team culture with strong progression opportunities.

Excellent communication and IT skills required; driving licence preferred.

Qualifications

• 2-3 years' experience in customer service, hospitality, sales support or administration.
• Excellent attention to detail.
• Highly organised with the ability to prioritise multiple tasks.
• Professional communication skills, both written and verbal.
• Confident building relationships with customers.
• Proactive, positive and team-focused attitude.
• Strong IT and administration skills.
• Full UK driving licence and access to your own vehicle.

Responsibilities

• Act as the first point of contact for customer enquiries.
• Process customer orders accurately and efficiently.
• Prepare delivery paperwork and logistics documentation.
• Coordinate with customers, drivers and internal departments to ensure orders are fulfilled on time.
• Build strong relationships with customers and provide outstanding service.
• Take ownership of customer account management activities.
• Follow up customer enquiries and product samples.
• Identify opportunities to upsell products alongside the sales team.
• Maintain accurate records using internal systems.

Skills

Customer service

Communication

Organisation

IT skills

Driving licence

Tools

CRM software

Microsoft Office

Job description

Carnforth, Lancashire | £28,000 | Permanent, full-time

What's On Offer?

• £28,000 salary
• Genuine career progression into Customer Account Management or Sales
• Family-owned business with exceptional staff retention
• 22 days holiday plus bank holidays
• Enhanced pension scheme
• Staff discount on products
• Free on-site parking
• Positive, high-performing team environment
• Long-term career opportunities

The Role

• Act as the first point of contact for customer enquiries.
• Process customer orders accurately and efficiently.
• Prepare delivery paperwork and logistics documentation.
• Coordinate with customers, drivers and internal departments to ensure orders are fulfilled on time.
• Build strong relationships with customers and provide outstanding service.
• Take ownership of customer account management activities.
• Follow up customer enquiries and product samples.
• Identify opportunities to upsell products alongside the sales team.
• Maintain accurate records using internal systems.

What We're Looking For

• 2-3 years' experience in customer service, hospitality, sales support or administration.
• Excellent attention to detail.
• Highly organised with the ability to prioritise multiple tasks.
• Professional communication skills, both written and verbal.
• Confident building relationships with customers.
• Proactive, positive and team-focused attitude.
• Strong IT and administration skills.
• Full UK driving licence and access to your own vehicle.

Why Join?

This is an opportunity to join a highly successful business with an outstanding reputation for developing its people. With an exceptionally loyal team and a genuine focus on internal progression, you'll be given the opportunity to develop your skills, take ownership of customer relationships and progress into a sales-focused career if that's your ambition. If you're organised, customer‑focused and looking for a role that offers variety, responsibility and long-term career progression, we'd love to hear from you.

Apply Today

UK Staffing Group are acting as an Employment Agency in relation to this vacancy and are committed to equal opportunities for all applicants.