Customer Account Manager: Growth, Rewards & Impact

Everyday Loans Group; Preston; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Company pension 3% employee to 8%more

25 days holiday

Cycle to Work

Retail Discounts

Tech scheme

Volunteer days

Employee forum

Mental Health First Aiders

Job summary

Evlo, a leading consumer finance provider in the UK, is seeking a Customer Account Manager in Preston to manage conversations from enquiry to completion. You will build rapport with customers, assess affordability, and process loan agreements while delivering outstanding service.

The role emphasizes strong communication, attention to detail, and achieving targets, with comprehensive training and a supportive management team to guide your career development.

Qualifications

• Customer-focused with strong communication and rapport-building skills.
• Experience handling loans or financial services preferred.
• Comfort with both phone and face-to-face interactions.

Responsibilities

• Speak with customers and assess affordability, process loan agreements.
• Support customers through full loan lifecycle.
• Maintain high levels of customer service and achieve targets.

Skills

Customer focus

Communication skills

Self-development

Teamwork

Target-driven

Tools

Job description

Evlo, a leading consumer finance provider in the UK, is seeking a Customer Account Manager in Preston to manage conversations from enquiry to completion. You will build rapport with customers, assess affordability, and process loan agreements while delivering outstanding service.

The role emphasizes strong communication, attention to detail, and achieving targets, with comprehensive training and a supportive management team to guide your career development.