Customer Account Manager

JR United Kingdom; Kingston upon Hull; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading financial services provider in Hull is seeking a Customer Account Manager to oversee the loan process and ensure excellent customer service. Candidates should possess strong communication skills and enjoy working towards targets. Comprehensive training and a supportive environment are offered.

Benefits

Excellent company pension (3% employee, 8% employer contribution)

25 days holiday plus Bank Holidays

Cycle to Work vouchers

3 Charity Volunteering Days

Qualifications

• Experience in financial services preferred.
• Excellent people skills required.

Responsibilities

• Manage the entire loan process from inquiries to agreements.
• Support customers throughout their loan lifecycle.

Skills

Strong communication skills

Confidence

Enjoy working with targets

Job description

Customer Account Manager, Kingston upon Hull, East Yorkshire

Client: Reed - UNLIMITED

Location: Kingston upon Hull, East Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

14.05.2025

Expiry Date:

28.06.2025

Job Description:

Are you looking for a fresh start? Do you have financial services experience and are seeking a new challenge? Evlo, an established market leader in consumer finance with over 15 years of success, is recruiting for a Customer Account Manager. We are proud winners of MoneyFacts Best non-mainstream lender for the last 5 years, offering dynamic growth opportunities supported by a comprehensive benefits package. Our customers rate us highly, with 4.7 stars on TrustPilot and 4.9 stars on Feefo.

If you possess excellent people skills, we would love to hear from you! Full training and development will be provided to support your success.

The Role

As a Customer Account Manager, you will manage the entire loan process, from initial customer inquiries to establishing requirements and affordability, processing loan agreements, and supporting customers throughout their loan lifecycle. Strong communication skills, rapport building, and attention to detail are essential. We value excellent customer service and positive interactions.

Ideal Skills

• Strong communication skills and confidence
• Enjoy working with targets

Salary

Up to £30,000 depending on experience

Rewards and Benefits

Successful candidates will receive comprehensive training, a competitive salary with bonus scheme, and benefits including:

• Excellent company pension (3% employee, 8% employer contribution)
• 25 days holiday plus Bank Holidays (buy/sell options available)
• Cycle to Work vouchers
• 3 Charity Volunteering Days

Evlo prioritizes employee satisfaction, offering a supportive environment with an Employee Forum, Mental Health First Aiders, and active volunteering partnerships.