Customer Account Manager

Interaction Recruitment; Huntingdon; On-site; GBP 28,000 - 35,000; Full time

Job summary

Interaction Recruitment is seeking a Customer and Sales Account Manager for their Huntingdon office. This full-time permanent role involves providing accurate price quotations and excellent customer service.

The ideal candidate should have two years of sales experience in a manufacturing setting and be proficient with computer systems. Responsibilities include processing orders, assisting customers, and identifying new business opportunities.

Qualifications

• Two years of sales experience or administration in a manufacturing environment.
• Excellent customer service skills.
• Proficiency in using computer systems.

Responsibilities

• Assist customers via phone, fax, and e-mail.
• Provide accurate price quotations and process customer orders.
• Develop professional relationships with customers and identify business opportunities.

Skills

Sales experience

Customer service

Computer literate

Job description

My client based in Huntingdon is currently recruiting for a Customer and Sales Account Manager to join their team on a full-time permanent basis. Your main duties will be to provide customers with accurate price quotations and excellent customer service.

• The ideal candidate will have two years of sales experience/administration in a manufacturing environment and will be computer literate.

• Hours: Monday – Thursday 8am – 4:30pm Friday 8am – 1:30pm

• Salary £28 – 35k DOE.

Duties and Responsibilities

• Assist customers directly to support requirements via phone, fax, and e-mail.
• Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders.
• Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations.
• Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
• Supply information to enable new customers to understand tooling and the usage of materials.
• Develop professional working relationships and rapport with customer contacts and sales representatives.
• Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails.
• Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.
• Identify new business and further opportunities with existing customers to support business growth.
• Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.
• Understand and comply with the sales system, process, and maintenance of the contact database.

If you have the skills and experience listed above please send your CV to [e-mail] or call 07896811228.