Custody Asset Servicing Analyst

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 42,000 - 56,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Custody Asset Servicing Analyst within the Operational Readiness team in Bournemouth. You will process corporate and income events across asset classes, including collections, corporate actions, income processing, proxy and entitlements, and payment processing.

The role focuses on risk-aware controls, timely queries resolution, and supporting a global client experience through collaborative problem-solving.

Qualifications

• Financial Services background with custody or corporate actions experience.
• Risk-based environment with a track record of reducing risk.
• Ability to think strategically and analytically.
• Experience learning, documenting and implementing new processes.

Responsibilities

• Ensure timely and accurate completion of controls, checks, instructions and queries.
• Manage group email boxes and enquiry management tools to resolve queries within SLA.
• Collaborate with Product, Network Management, sub custodians and vendors to resolve issues.
• Manage workload to meet team, department deadlines and objectives.
• Review and update processes to minimize risk and improve operations.
• Provide training and guidance to strengthen the team and client experience.

Skills

Custody experience

Risk controls

Analytical thinking

Process improvement

Communication skills

Tools

Internal enquiry tools

Job description

Come join the team that is advancing our Corporate Investment Banking - Asset Services for one of the world’s most innovative banks and build your career in Asset Services that values creativity and excellence.

As a Custody Asset Servicing Analyst within the Operational Readiness team, you will be responsible for processing all corporate and income related events across all asset classes for collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, claims management.

Job responsibilities

• Ensure timely and accurate completion of Controls, Checks, Instructions, and Queries
• Manage group email boxes and internal enquiry management tools to ensure queries are resolved and responded to within a timeframe and manner sensitive to the urgency of the event, and in accordance with prescribed service levels
• Work with Product, Network Management, Sub custodians and vendors to resolve day-to-day issues identified through daily operations and enquiry management
• Manage your individual workload to ensure individual, team and departmental deadlines and objectives are met
• Review and, where necessary, update existing processes or procedures to minimize risk and improve the operational environment
• Provide support, guidance and training to share knowledge and strengthen the team to enhance global client experience

Required qualifications, skills and capabilities

• Financial Services background essential, within a Custody or Investment Bank Corporate Actions environment
• Successful performance in a risk-based environment with a proven track record of risk reduction
• Results based experience demonstrating strategic and analytical thinking
• Track record of working in a changing environment with the experience of learning, documenting and implementing new processes efficiently
• Experience of communicating both oral and written to management, clients and colleagues

Preferred qualifications, skills and capabilities

• Experience of Asset Servicing operating