Corporate Actions Manager

Bruin; Manchester; On-site; GBP 70,000 - 120,000; Full time

Job summary

Qualifications

• Experience in financial services operations and corporate actions.
• Proven ability to lead teams and deliver performance outcomes.
• Strong collaboration and stakeholder management.
• Experience managing KRIs and conducting performance reviews.
• Proactive process improvement and efficiency improvements.
• Interest in AI-driven solutions to enhance service delivery.
• Advanced degree or professional finance/business certs are advantageous.

Responsibilities

• Lead and manage corporate actions operations while meeting service standards and regulatory requirements.
• Foster continuous improvement, operational excellence, and accountability across the team.
• Develop strategies to enhance client service delivery through best practice and innovation.
• Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
• Act as primary contact for key clients, managing relationships professionally.
• Monitor performance metrics and implement corrective actions to improve service quality and client satisfaction.
• Ensure compliance with internal policies, risk frameworks, and regulatory obligations.
• Support employee development through coaching, inclusion, and continuous learning initiatives.
• Lead performance management activities, including annual reviews and oversight of departmental KRIs.

Skills

Financial services ops

Corporate actions

People management

Stakeholder management

Performance reviews

Process improvement

AI-driven solutions

Education

Advanced degree in finance

Professional certifications in finance

Job description

A leading global financial services organisation is seeking an experienced Corporate Actions Manager to join its Enterprise Custody Services Operations team in Manchester.

This is an exciting opportunity for an experienced operations leader to play a key role in driving operational excellence, enhancing client service delivery, and leading high-performing teams within a fast-paced corporate actions environment.

The Role

As Corporate Actions Manager, you will lead and oversee corporate actions operations, ensuring service delivery meets the highest standards while maintaining regulatory compliance and operational integrity.

You will work closely with internal stakeholders and key clients to deliver innovative solutions, improve processes, and support a culture of continuous improvement and collaboration.

Key Responsibilities

• Lead and manage corporate actions operations, ensuring adherence to service standards and regulatory requirements.
• Foster a culture of continuous improvement, operational excellence, and accountability across the team.
• Develop and implement strategies to enhance client service delivery through best practice and innovation.
• Collaborate with cross-functional teams to streamline processes and improve operational efficiency.
• Act as a primary contact for key clients, managing relationships professionally and effectively.
• Monitor performance metrics and implement corrective actions to improve service quality and client satisfaction.
• Ensure compliance with internal policies, risk frameworks, and regulatory obligations.
• Support employee development through coaching, inclusion, and continuous learning initiatives.
• Lead performance management activities, including annual reviews and oversight of departmental KRIs.

About You

To be successful in this role, you will bring:

• Strong experience within financial services operations.
• Proven expertise in corporate actions, client service, and people management.
• Demonstrated leadership experience managing teams and driving performance outcomes.
• Strong collaboration and stakeholder management skills.
• Experience overseeing departmental KRIs and conducting performance reviews.
• A proactive approach to process improvement and operational efficiency.
• Interest in leveraging digital tools and AI-driven solutions to enhance service delivery.
• Advanced degree or professional certifications in finance or business administration are advantageous, though not essential.

Why Apply?

This role offers the opportunity to join a highly respected organisation at the forefront of financial services innovation, where technology, collaboration, and professional development are central to success.

You'll be part of a forward-thinking environment that values continuous learning, inclusion, and career progression while working on impactful initiatives within global operations.