Currency Exchange Advisor - Flexible Hours & Weekend Shifts

Fexco; Epsom, Chiswick; Remote; GBP 17,000 - 22,000; Full time

Job summary

Fexco Group is recruiting a Sales Advisor to be flexible across our No1 Currency stores, covering shifts in Epsom and Chiswick. This permanent full-time role is 36 hours per week with a mix of mornings/afternoons and some weekends on a predetermined rota.

You will work mostly alone in-store, handling foreign currencies, delivering excellent customer service, and supporting the team when needed. The role offers a competitive salary and benefits in a busy retail environment.

Qualifications

• Demonstrable excellent customer service experience ideally obtained in a cash handling environment.
• Experience of working with foreign currencies is preferred.

Responsibilities

• Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
• Achieving and where possible exceeding individual and team sales and service targets
• Identifying opportunities to cross sell various products and services
• Effective and accurate cash handling and reconciliation
• Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
• Adhering to all Company Policies including Health and Safety, AML and Security
• Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
• Ensuring telephone calls are answered in a prompt, polite and professional manner
• Undertake marketing initiatives, to promote the Bureau and increase brand awareness
• Ensuring all point of sale and company material is displayed correctly and in working order

Skills

Customer service

Cash handling

Attention to detail

Communication

Flexibility

Foreign currencies

Job description

Fexco Group is recruiting a Sales Advisor to be flexible across our No1 Currency stores, covering shifts in Epsom and Chiswick. This permanent full-time role is 36 hours per week with a mix of mornings/afternoons and some weekends on a predetermined rota.

You will work mostly alone in-store, handling foreign currencies, delivering excellent customer service, and supporting the team when needed. The role offers a competitive salary and benefits in a busy retail environment.