Travel Money Advisor: Flexible Part-Time Currency Expert

Fexco; Bicester; Remote; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Competitive salary

Great benefits

Job summary

Fexco is recruiting a Travel Money Advisor to cover shifts in Sainsbury's Bicester. This permanent part-time role is 19 hours per week with a rota that includes mornings, afternoons and some weekends. Overtime may be available.

You will work primarily alone in-store, with a friendly team supporting customer service and sales, and you will handle cash and currency transactions with care.

Qualifications

• Demonstrable excellent customer service experience ideally in a cash handling environment.
• Experience of working with foreign currencies is preferred.

Responsibilities

• Identify and deliver customer requirements, meeting and exceeding their needs and maximising sales.
• Achieve and where possible exceed individual and team sales and service targets.
• Identify opportunities to cross sell various products and services.
• Effective and accurate cash handling and reconciliation.
• Ensure the store meets all operational standards and the highest levels of presentation.
• Adhere to all Company Policies including Health and Safety, AML and Security.
• Deal with customer complaints/queries professionally to ensure a satisfactory conclusion.
• Answer telephone calls promptly, politely and professionally.
• Undertake marketing initiatives to promote the Bureau and increase brand awareness.
• Ensure all point of sale and company material is displayed correctly.

Skills

Customer service

Cash handling

Cross selling

Sales targets

Communications

Job description

Fexco is recruiting a Travel Money Advisor to cover shifts in Sainsbury's Bicester. This permanent part-time role is 19 hours per week with a rota that includes mornings, afternoons and some weekends. Overtime may be available.

You will work primarily alone in-store, with a friendly team supporting customer service and sales, and you will handle cash and currency transactions with care.