Travel Money Advisor – Part-Time, Flexible Hours

Fexco; Washington; Hybrid; GBP 478,000 - 546,000; Part time

Job summary

Currency Exchange Corporation (CEC), part of the Fexco Group, is hiring a Travel Money Advisor for the Sainsburys - Washington store. This permanent part-time role covers an average of 16 hours per week, with some weekend work and a flexible mix of mornings and afternoons.

Overtime may be available to cover holidays and other stores. You will work in a busy retail environment handling foreign currencies, cash securely, and delivering outstanding customer service while meeting sales targets.

Qualifications

• Demonstrable excellent customer service experience in a cash handling environment.
• Experience of working with foreign currencies is preferred.

Responsibilities

• Identify and deliver customer requirements; meet and exceed needs and maximise sales.
• Achieve and exceed individual and team sales/service targets.
• Identify opportunities to cross-sell products and services.
• Accurate cash handling and reconciliation.
• Maintain high standards of store presentation and operational compliance.
• Adhere to company policies including Health and Safety, AML and Security.
• Handle customer complaints professionally to a satisfactory conclusion.
• Answer telephone calls promptly and professionally.
• Undertake marketing initiatives to promote the Bureau and increase brand awareness.
• Ensure POS and company material are displayed correctly and in working order.
• Complete opening and closing procedures.

Skills

Superior customer service

Numerate with accuracy

Effective communication

Flexible can-do attitude

Job description

Currency Exchange Corporation (CEC), part of the Fexco Group, is hiring a Travel Money Advisor for the Sainsburys - Washington store. This permanent part-time role covers an average of 16 hours per week, with some weekend work and a flexible mix of mornings and afternoons.

Overtime may be available to cover holidays and other stores. You will work in a busy retail environment handling foreign currencies, cash securely, and delivering outstanding customer service while meeting sales targets.