CTS Engineer

Amcor; Norwich; On-site; GBP 35,000 - 50,000; Full time

Job summary

Amcor is seeking a CTS Engineer to support customer filling line operations and improve line efficiency across UK Beverage sites. You will work autonomously on customer premises and Amcor sites, diagnosing faults and advising on repairs while closely collaborating with design, sales and quality teams.

Ideal candidates will have strong analytical and practical skills, experience in customer support, polymer training, and knowledge of injection moulding processes combined with mechanical

Qualifications

• Relevant education or training in polymers or plastics is expected.
• Experience in a customer support environment is essential.
• Knowledge of injection moulding processes and mechanical engineering fundamentals is required.

Responsibilities

• Visit customer premises regularly to support all UK Beverage sites.
• Support internal teams (design, sales, quality) with technical issues.
• Identify faults on customer lines and advise on repairs/improvements.
• Travel with overnight stays and flexible hours as required.

Skills

Analytical skills

Practical skills

Logical and methodical

Customer support experience

Polymer training

Injection moulding knowledge

Mechanical engineering experience

Job description

As the CTS Engineer, you will provide support to our customers by assisting them to help resolve issues affecting their filling line operations and improve line efficiencies ensuring customer satisfaction and maximising the use of UK Beverage products. You will also provide internal support to our design, sales and quality teams. In your role as the CTS Engineer you will be expected to work with a high level of autonomy both on customer premises and at UK Amcor Beverage sites. You will be able to identify and analyse faults on customer lines which may cause under performance and provide advice on repairs/improvements, working in a dynamic and rapidly challenging environment where a high level of delivery and detailed focus is required. To be considered for the role you will need to be able to demonstrate that you have:

• Good analytical and practical skills
• A logical and methodical approach to their duties
• Experience of working in a similar customer support environment
• Relevant i.e. polymer training
• Knowledge of injection moulding processes, techniques and implementation
• Mechanical engineering experience

As the CTS Engineer, you will be expected to visit customer premises on a regular basis and support all 3 UK Beverage sites when required. Extensive travel with overnight stays, often at short notice, and flexibility towards working hours is a necessity.

• Training may be given in the following areas:
• Injection Moulding Processing
• ProE
• IOSH

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.