Crystal Moon Lounge

Corinthia London; Greater London; Híbrido; GBP 22.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

29 holidays

Dry cleaning of uniform

Meals on duty

Recognition programs

Season ticket loan

Health & wellbeing

Wellbeing workshops

Staff discounts

Gym membership

Hotel discounts

English classes

Gifts for occasions

Enhanced parental pay

Descripción de la vacante

Corinthia London is seeking a Crystal Moon Lounge Host to greet guests and manage arrivals in the Crystal Moon Lounge and Garden Restaurant. The role emphasizes delivering an exquisite, seamless guest experience in a luxury setting.

We value exceptional communication, professional grooming, and the ability to thrive in a fast-paced environment while upholding the highest standards of service for high-profile guests.

Formación

• Previous experience in a customer-facing role in luxury hospitality.
• Excellent communication and ability to engage with guests.
• Professional grooming and polished appearance.
• Fluent in English; multilingual skills a plus.

Responsabilidades

• Create a welcoming first impression for guests entering the Crystal Moon Lounge and Garden Restaurant.
• Manage guest arrivals, coordinate reservations, and seat guests efficiently.
• Ensure dining areas are organized and maintained to the highest standards.
• Uphold Corinthia's service standards and brand values in all interactions.

Conocimientos

Luxury hospitality experience

Excellent communication

Professional grooming

Fast-paced environment

English proficiency

Guest relations

Educación

Hospitality certification (preferred)

Descripción del empleo

Our heart, head and hands play a part in everything we do. By caring about the art of hospitality and perfecting every detail, we work together to uplift the lives of others. There is nothing quite like the satisfaction of providing an unrivalled service that is greatly admired.

If you are passionate about delivering an exquisite service within a 5-star environment, then we would like to hear from you.

ABOUT THE ROLE

The Crystal Moon Lounge Host is responsible for creating a welcoming first impression for guests as they enter the Crystal Moon Lounge and Garden Restaurant. The Host plays a crucial role in managing guest arrivals, coordinating reservations, and ensuring that the dining areas are smoothly and efficiently organized.
This position requires excellent communication skills, a friendly demeanor, and the ability to manage guest expectations while maintaining the highest standards of service. The Host is expected to embody the company's core values of heart, head, and hands, including being supportive, connected, refined, caring, genuine, positive, focused, creative, and entrepreneurial. This role is key to providing a seamless and exceptional experience for all guests.

ABOUT YOU

• Previous experience in a customer-facing role in a luxury hospitality setting (preferred but not required).
• Excellent communication skills with the ability to engage with guests and create a welcoming atmosphere.
• A professional and polished appearance with attention to personal grooming.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• Strong communication and interpersonal skills
• A strong desire to learn and develop a career within luxury hospitality
• Good level of written and spoken English
• Flexibility to work varied hours
• Takes pride in own professional grooming
• Ability and resilience to work under pressure and in a fast-paced environment
• Pride and attention to detail in your work
• Confidence & professionalism when interacting with high profile guests
• A qualification or certification in Hospitality, Food & Beverage, or a related field (preferred but not required).
• Basic knowledge of food safety and hygiene practices.
• Fluent in English (additional languages are a plus).

ABOUT CORINTHIA

Corinthia London combines contemporary flair with traditional grandeur. We consider ourselves as London’s elegant, uplifting grand hotel, intelligently designed for modern life. Situated in the heart of London, the hotel features 279 beautiful bedrooms, including 7 penthouses and 55 suites, elegant restaurants, and bars and the largest, most breath-taking multi award-winning spa in London.

OUR PROMISE TO YOU

We understand what is important to our colleagues and our benefits offering was tailored with this in mind.

• Highly competitive salary
• 29 paid holidays per annum (inc. bank/public holidays)
• Complimentary dry cleaning of uniform
• Complimentary meals on duty
• Extensive recognition programs and length of service awards
• Season ticket loan

Our focus is supporting your health and wellbeing and giving you more time with your family and friends by offering:

• Access to Employee health and wellbeing programme
• Mental health and wellbeing workshops
• Discounted Salon, Spa, Food and Beverage and accommodation rates
• Discounted gym membership
• Discounts across our portfolio of international hotels

We will invest in you the same way you do it with us and provide you with access to:

• Complimentary English classes
• Corinthia inspired gifts for special occasions
• Enhanced maternity and paternity pay

ELIGIBILITY

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process.