Spectator Safety Staff - Events (Steward)

First Response Group; Watford; On-site; GBP 12,000 - 18,000; Full time

Job summary

First Response Group is seeking Spectator Safety Staff to join our event teams across various local venues. You will help maintain order, ensure safety, and provide excellent customer service while being a visible steward at events.

Ideal candidates hold NVQ 2 Spectator Safety and can communicate effectively, work well in a team, and remain reliable under pressure in dynamic environments.

Qualifications

• NVQ 2 Spectator Safety qualification (minimum).
• All candidates to be smart in appearance.
• Able to communicate effectively.
• Have good customer service.
• Able to work as part of a team.
• Committed to the role.
• Reliable.
• Confident in the completion of incident and accident reports.

Responsibilities

• Maintain order by managing crowds and ensuring compliance with event/ground regulations.
• Act swiftly and professionally to resolve incidents or emergencies.
• Provide exceptional customer service while maintaining a visible security/stewarding presence.
• Communicate effectively with event staff and your team to ensure seamless operations.

Skills

Communication

Customer service

Teamwork

Reliability

Education

NVQ 2 Spectator Safety

Job description

First Response Group currently have vacancies for Spectator Safety Staff to join our event teams. We supply Spectator safety staff to various types of events, ranging from Sporting events/concerts in stadia/arenas, green field events, to corporate events, in various locations across the local area.

We are seeking crowd safety stewards with NVQ 2 spectator safety qualifications.

As a spectator safety staff member, you will be at the forefront of creating a safe and enjoyable environment for event attendees, staff, and stakeholders. Your role will be pivotal in ensuring the smooth running of events while upholding the highest standards of safety and customer service.

About the Role

• Maintain order by managing crowds and ensuring compliance with event/ground regulations.


• Act swiftly and professionally to resolve incidents or emergencies.


• Provide exceptional customer service while maintaining a visible security/stewarding presence.


• Communicate effectively with event staff and your team to ensure seamless operations.

First Response Group aims to ensure our teams enjoy a great working experience where our reputation for high standards and excellence is always in demand.

If your application is successful there may be further employment and training opportunities at other venues and events within our portfolio.

Requirements

• NVQ 2 Spectator Safety qualification (minimum)


• All candidates to be smart in appearance.


• Able to communicate effectively.


• Have good customer service


• Able to work as part of a team.


• Committed to the role.


• Reliable


• Confident in the completion of incident and accident reports