Event Security Pro: Crowd Safety & Customer Service

SGC Security Services Company; Watford; Hybrid; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Ongoing training and development

Access to online training portal

Job summary

SGC Security Services Company in Watford is recruiting DS Events Officers to join our event safety and security team based in Watford. As a DS Event Officer, you will provide a highly visible security presence during matchdays and stadium events, supporting crowd management and safety operations while delivering excellent customer service.

This casual/part-time role requires flexibility for evenings, weekends and matchdays.

Qualifications

• Must hold a valid Door Supervisor Licence.
• Experience in security, stewarding or customer-facing roles preferred.
• Excellent customer service and professional conduct.
• Professional attitude, sound judgement and integrity.
• Confident interaction with visitors, management and large crowds.
• Checkable history including employment, education, travel.
• Flexible to work weekends, evenings and matchdays.
• Level 2 Spectator Safety Qualification or willingness to attain it.
• ACT Awareness Certificates.
• First Aid Certificate.
• Understanding of events/sports industry.

Responsibilities

• Carry out pre- and post-event safety checks per stadium procedures.
• Welcome, assist and direct supporters and visitors.
• Maintain a professional, visible security presence across the stadium.
• Conduct security searches at entry points and prevent prohibited items.
• Check tickets and manage entry points for safe access.
• Monitor crowd movement and respond to issues.
• Respond to incidents and report through proper channels.
• Support asset protection and secure restricted zones.

Skills

Door Supervisor Licence

Security, stewarding or customer‑faced

Professional customer service

Professional attitude and integrity

Interact with visitors and largeCrowds

Checkable employment history

Weekend/evenings/matchdays

Level 2 Spectator Safety

ACT Awareness Certificates

First Aid Certificate

Events or sports industry awareness

Tools

none

Job description

SGC Security Services Company in Watford is recruiting DS Events Officers to join our event safety and security team based in Watford. As a DS Event Officer, you will provide a highly visible security presence during matchdays and stadium events, supporting crowd management and safety operations while delivering excellent customer service.

This casual/part-time role requires flexibility for evenings, weekends and matchdays.