Crowd Safety Door Supervisor – Newmarket

SGC Security Services Company; Newmarket; Remote; GBP 8,300 - 17,000; Part time

Benefits offered by this job

Weekly pay

Holiday pay

Pension

PAYE rates

Sick pay

Cycle to work scheme

Private Employee Assistance Programme

Ongoing and Funded Training Packages

24-hour Staff & Family Counselling

Job summary

SGC Security Services is seeking a part-time Crowd Safety Door Supervisor for Newmarket. You will safeguard venues, manage access, search for prohibited items, and respond quickly to incidents while delivering excellent customer service at major events.

Role requires 18+ age, a valid Door Supervisor licence, and flexibility to work evenings, weekends, and seasonal race days. Training and ongoing development are provided, with weekly pay and pension benefits.

Qualifications

• Must be 18 years or older and hold a valid Door Supervisor licence.
• Experience in security or events is advantageous.
• Willingness to work weekends/evenings and flexible shifts.
• Professional demeanour with good judgement and integrity.

Responsibilities

• Carry out pre and post event safety checks per procedures.
• Greet and direct attendees at events.
• Ensure no prohibited items enter secured zones.
• Monitor crowd movements and report incidents.
• Respond to emergencies and incidents as needed.
• Check tickets and control access points.
• Provide asset protection and searches on entry.
• Maintain high visibility security presence.

Skills

Age 18+

Door Supervisor licence

Customer service

Flexible schedule

Professional demeanour

Crowd management

Communication skills

Weekend work

Education

Level 2 Spectator Safety

Job description

Crowd Safety Door Supervisor – Newmarket

• Part Time -
• Posted 82 days ago

Description

As a Door Supervisor, you will help deliver a fantastic experience for fun and vibrant crowds at our venues.

Whether it’s premier league football, concerts and festivals, or world-famous horse racing, you’ll be part of the excitement. We pride ourselves on creating an atmosphere in a safe and secure environment.

This is a part time role – working season by season in a racecourse where events may take place in the evenings and weekends outside of normal working hours. You may be required to travel to attend different venues depending on where the event is taking place if you choose to work at a different location.

As a DS licenced officer, you will be delivering customer service with a smile, be a friendly face at world-class events, providing a high visibility security presence to safeguard event teams, roaring crowds and some of the world’s biggest stars.

You will enjoy the buzz of providing security at incredible venues. Sharing our passion for keeping people safe, your role will involve plenty of variety. You’ll carry out security searches, bar security and respond quickly and robustly to any crowd disruptions or disturbances. You’ll keep secured zones free of prohibited items and follow protocols when dealing with incidents. Friendly, professional and approachable, you’ll use your experience to ensure the events run smoothly.

Duties/Responsibilities

• Carrying out pre and post event safety checks ensuring compliance with safe working procedures
• Greeting, assisting and directing people attending the event
• Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
• Monitoring crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
• Reporting any incidents or concerns and dealing with emergency situations
• Checking tickets
• Access Control
• Asset Protection
• Carrying out security searches on entry points
• Responding to any incidents that may take place

Skills and Experience

Ideally, we’re looking for people with

• You must be aged 18 years or above.
• You must hold a valid Door Supervisor licence.
• Experience of working within a similar role would be an advantage.
• Experience in delivering a personal and professional customer experience would be advantageous.
• Flexibility is a MUST- as most race days and/or events may take place at the weekend.
• A professional demeanour with sound judgement and integrity.
• Confident in interacting with high level visitors and management
• A checkable personal history including periods of education, employment, travel and unemployment
• Understanding of the events industry
• Working towards or have a Level 2 Spectator Safety qualification – if you do not have this qualification, we can enrol you on a free course to gain this.
• ACT Certificates – links can be sent to complete
• Ask Angela – links can be sent to complete
• Drink spiking – links can be sent to complete
• First Aid Certificate
• Weekly pay
• Access online training portal
• Competitive pay
• Holiday pay
• Pension
• PAYE rates
• Sick pay
• Cycle to work scheme
• Private Employee Assistance Programme
• Ongoing and Funded Training Packages
• 24-hour Staff & Family Counselling Service

We also have Employee Schemes and Recognitions such as – Employee of the Month Awards, Long Services Recognition, Birthday Celebrations, Appreciation Awards, External Award Nominations and Key Staff Highlights.

Additional

Minimum 6 hours – 12 hours max

Ability to commute

Commitment to the event at Newmarket this will be your primary site (April – November)

Opportunity to work at other events

Pay rate: Up to £16.57 per hour

As a proud signatory of the Armed Forces Covenant:

“We are proud to pledge our support to our Armed Forces community and are delighted that our work within the security services sector has been recognised with this Gold Award.”

SGC Security Services is an equal opportunities employer.