CRO Growth & Optimization Lead

Richemont Iberia SL; West Malling; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Discounts on products

Healthcare packages

Job summary

Watchfinder is seeking a Senior CRO professional to lead conversion and engagement initiatives across Watchfinder surfaces. You will manage optimization programs, run A/B and multivariate tests, and work with Product, Data and Commercial teams to translate insights into actionable strategies.

The role requires 4+ years in digital engagement or optimisation, strong analytical and communication skills, and a proven track record of improving KPIs and revenue through data-driven experimentation.

Qualifications

• At least 4 years in a digital customer engagement, conversion or optimisation role.
• Hands-on experience with ContentSquare or FullStory.
• Experience with A/B and MVT testing tools such as Adobe Target or Optimizely.
• Strong organisational and cross-functional collaboration skills.

Responsibilities

• Lead optimisation strategies to improve engagement and revenue.
• Manage testing roadmaps including A/B and multivariate experiments.
• Collaborate with Product, Data and Commercial teams to translate insights into initiatives.
• Report on programs and their impact on KPIs and revenue opportunities.
• Mentor the CRO team and promote a culture of continuous testing.

Skills

Digital customer engagement

Conversion optimisation

A/B testing

MVT testing

Communication skills

Tools

ContentSquare

FullStory

Adobe Target

Optimizely

Job description

Watchfinder is seeking a Senior CRO professional to lead conversion and engagement initiatives across Watchfinder surfaces. You will manage optimization programs, run A/B and multivariate tests, and work with Product, Data and Commercial teams to translate insights into actionable strategies.

The role requires 4+ years in digital engagement or optimisation, strong analytical and communication skills, and a proven track record of improving KPIs and revenue through data-driven experimentation.