CRM Systems Specialist for Partnerships & Data

SGS; Filton; Presencial; GBP 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

LGPS pension

25 days annual leave + 8 bank holidays

Flexible working

Descripción de la vacante

South Gloucestershire & Stroud College (the SGS) is seeking a CRM Systems Assistant to administer and improve the College's CRM platform. You will ensure high-quality data, robust reporting and user-friendly systems to support employer engagement, community partnerships and stakeholder management.

The role involves maintaining data integrity, delivering training, building dashboards, and collaborating with stakeholders to streamline CRM workflows while ensuring GDPR compliance and security

Formación

• Strong analytical skills with the ability to produce reports and interpret data.
• Experience using and supporting CRM systems.
• Understanding of GDPR, information governance and data management requirements.
• Excellent organisational and problem-solving skills.
• Strong communication skills with the ability to support and train colleagues.

Responsabilidades

• Act as the primary point of contact for the College's CRM system and provide user support across the organisation.
• Maintain data accuracy, integrity and GDPR compliance for CRM records.
• Support development and continuous improvement of CRM processes, workflows and functionality.
• Create and maintain dashboards, reports and performance metrics to aid decision-making.
• Deliver training and guidance to maximise CRM adoption and usage.
• Identify opportunities to improve processes with stakeholders.
• Assist data cleansing, migration and system integration activities.
• Investigate and resolve CRM issues, coordinating with suppliers when needed.

Conocimientos

Analytical skills

Data interpretation

GDPR knowledge

Organisational skills

Communication

Training others

Problem solving

Educación

GCSE English & Maths 4/C+

Herramientas

CRM systems

Power BI

Descripción del empleo

South Gloucestershire & Stroud College (the SGS) is seeking a CRM Systems Assistant to administer and improve the College's CRM platform. You will ensure high-quality data, robust reporting and user-friendly systems to support employer engagement, community partnerships and stakeholder management.

The role involves maintaining data integrity, delivering training, building dashboards, and collaborating with stakeholders to streamline CRM workflows while ensuring GDPR compliance and security