CRM & Sales Analytics Specialist (MedTech)

Dexcom Inc.; Bracknell; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development

Global growth opportunities

Tuition reimbursement

Job summary

Dexcom Inc. is seeking a CRM & analytics professional to join the Commercial Excellence team supporting the UK and Ireland. You will maintain CRM data, cleanse data, analyze customer, sales and marketing data, and produce performance reports to enable field teams.

The role requires 2–5 years in MedTech or pharmaceutical commercial environments, knowledge of CRM systems (Veeva, Salesforce), Excel, and strong communication. Hybrid work in the UK with some travel.

Qualifications

• Bachelor’s degree and 2–5 years of related experience.
• Experience in MedTech or Pharmaceutical commercial environments preferred.
• Proficiency with CRM systems (Veeva/Salesforce) and data analysis tools.

Responsibilities

• Maintain and update CRM databases to ensure data accuracy and integrity.
• Monitor customer data quality and perform data cleansing activities.
• Analyze customer, sales, and marketing data to identify trends and insights.
• Produce regular performance reports.
• Assist with CRM administration, user support, and training for field-based teams.
• Support customer journey mapping and lifecycle management, evolving into campaign analytics.
• Collaborate with field teams and marketing to improve CRM processes.
• Assist CRM enhancements, automation, and system improvements with EMEA/global teams.
• Ensure compliance with data protection and privacy regulations.

Skills

MedTech experience

CRM expertise

Salesforce knowledge

Excel & data analysis

Data governance

Communication

Stakeholder mgmt

Multitasking

Data-driven mindset

Team player

Education

Bachelor's degree

Tools

Veeva

Salesforce

Iqvia OneKey

Job description

Dexcom Inc. is seeking a CRM & analytics professional to join the Commercial Excellence team supporting the UK and Ireland. You will maintain CRM data, cleanse data, analyze customer, sales and marketing data, and produce performance reports to enable field teams.

The role requires 2–5 years in MedTech or pharmaceutical commercial environments, knowledge of CRM systems (Veeva, Salesforce), Excel, and strong communication. Hybrid work in the UK with some travel.