Hybrid UK Sales Operations Analyst - CRM & Data Insights

Dexcom Inc.; Bracknell; Hybrid; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development programs

Global growth opportunities

Tuition reimbursement

Job summary

Dexcom Inc. is seeking a Sales Operations Analyst in Bracknell, UK.

You will maintain and update CRM databases, monitor data quality, analyze customer, sales, and marketing data, and produce regular performance reports to support commercial planning. The role involves CRM admin support, field team training, and collaboration with EMEA/global teams to implement enhancements while ensuring data protection compliance.

Qualifications

• Bachelor’s degree and 2–5 years in MedTech or Pharmaceutical commercial roles.
• Experience with CRM systems (Veeva, Salesforce) and data-driven insights.
• Ability to support field teams in using CRM capabilities and translate tech into practice.
• Strong analytical, Excel proficiency, and attention to data quality.
• Effective communication and stakeholder management.
• Familiarity with Power BI/Tableau for reporting.

Responsibilities

• Maintain and update CRM databases for accuracy.
• Monitor data quality and perform cleansing.
• Analyze customer, sales, and marketing data for trends.
• Produce regular performance reports.
• Assist CRM admin, user support, and training for field teams.
• Support customer journey mapping and lifecycle analytics.
• Collaborate with field teams and marketing to improve CRM processes.
• Help implement CRM enhancements with EMEA and global teams.
• Ensure compliance with data protection/privacy regulations.

Skills

Analytical skills

Data analysis

Excel

CRM usage

Stakeholder management

Task prioritization

Communication

Collaboration

Reporting tools

Education

Bachelor’s degree

Tools

Veeva

Salesforce

Power BI

Tableau

Excel

IQVIA OneKey

Job description

Dexcom Inc. is seeking a Sales Operations Analyst in Bracknell, UK.

You will maintain and update CRM databases, monitor data quality, analyze customer, sales, and marketing data, and produce regular performance reports to support commercial planning. The role involves CRM admin support, field team training, and collaboration with EMEA/global teams to implement enhancements while ensuring data protection compliance.