CRM Migration Lead — Hybrid (London) Contract

Harnham; Greater London; Hybrid; GBP 74,000 - 92,000; Part time

Job summary

Harnham is seeking a CRM Migration Consultant on a contract basis for a London-based hybrid role (2 days in office). The role is focused on owning a business-critical CRM migration programme, improving data quality and governance, and guiding CRM selection and migration across a membership organisation.

You will audit the current CRM landscape, define future requirements, manage supplier proposals, and lead data cleansing and mapping to ensure a successful migration, with a strong emphasis on

Qualifications

• Experience delivering end-to-end CRM migration projects.
• Experience in membership organisations or similar environments.
• Ability to review data structures, data quality and reporting frameworks.

Responsibilities

• Audit the existing CRM environment including data quality, structure and integrations.
• Define future CRM requirements and assist CRM selection.
• Lead data cleansing, standardisation and governance for migration.
• Own end-to-end CRM migration programme: data mapping, migration planning, testing and implementation.
• Develop member data frameworks, segmentation and reporting capabilities.
• Produce governance materials and handover documentation.

Skills

CRM migration

Stakeholder management

Data governance

Requirements gathering

Supplier management

Project management

Data cleansing

Data mapping

Dynamics 365

Tools

Microsoft Dynamics 365

Job description

Harnham is seeking a CRM Migration Consultant on a contract basis for a London-based hybrid role (2 days in office). The role is focused on owning a business-critical CRM migration programme, improving data quality and governance, and guiding CRM selection and migration across a membership organisation.

You will audit the current CRM landscape, define future requirements, manage supplier proposals, and lead data cleansing and mapping to ensure a successful migration, with a strong emphasis on