CRM & Ecommerce Growth Lead

Dweet.; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Dreet. is a fast-growing fine jewellery brand seeking a CRM & Ecommerce Coordinator to own email marketing strategy and lead product launches across our website.

You’ll collaborate with our Digital Growth Director and founders, shaping the CRM roadmap and influencing how we grow the ecommerce channel. You’ll define the email calendar, build lifecycle flows in Klaviyo, and lead on-site launches on Shopify for UK/FR/US markets, ensuring on-brand content and high-quality product pages.

Qualifications

• 3–5+ years of experience in CRM, email marketing or ecommerce, ideally in a DTC, fashion or beauty brand.
• A strong writer with a sharp feel for tone, brevity and brand voice.
• Confident in Klaviyo (or a similar ESP) and Shopify.

Responsibilities

• Own the strategy, calendar and execution of our email campaigns across the UK, FR and US markets in Klaviyo.
• Define and continuously improve the email calendar in line with marketing priorities and trading moments.
• Lead the build and optimisation of lifecycle flows (welcome, abandoned cart, post-purchase, re-engagement), with autonomy to test and refine.
• Drive segmentation strategy and a structured testing programme across subject lines, content and send times.
• Set the standard for on‑brand email design and copy, consistent and polished across markets.
• Own reporting on campaign and flow performance, translating results into clear recommendations for the wider team.
• Lead on‑site execution of new product launches on Shopify across our UK, FR, BE and US storefronts (PDPs, imagery, copy, collections).
• Own homepage and merchandising strategy in line with launches and trading moments.
• Ensure product content quality across the site (descriptions, photography, metadata) meets a high bar.
• Partner with the wider team on ecommerce priorities and act as the go-to for site improvements.

Skills

CRM experience

Email marketing

Ecommerce

Brand voice

Content planning

Tools

Klaviyo

Shopify

Job description

Dreet. is a fast-growing fine jewellery brand seeking a CRM & Ecommerce Coordinator to own email marketing strategy and lead product launches across our website.

You’ll collaborate with our Digital Growth Director and founders, shaping the CRM roadmap and influencing how we grow the ecommerce channel. You’ll define the email calendar, build lifecycle flows in Klaviyo, and lead on-site launches on Shopify for UK/FR/US markets, ensuring on-brand content and high-quality product pages.