Senior Salesforce Delivery Lead – Programme & Governance

Project Manager Jobs; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Project Manager Jobs in Central London seeks an experienced Project/Programme Manager to lead a Salesforce CRM transformation with a track record of delivering complex multi‑phase deployments. The role focuses on governance, stakeholder alignment and successful transition to BAU.

You will drive remaining releases, manage senior stakeholders and challenge external suppliers to maintain momentum and deliver business outcomes in a hands‑on leadership capacity.

Qualifications

• Experience delivering complex, multi-phase Salesforce CRM implementations in large, complex organisations.
• Strong capability in managing programme plans, budgets, milestones, risks, dependencies and executive reporting.
• Proven ability to assess delivery challenges, establish a baseline and restore stakeholder confidence.
• Excellent influencing and communication skills with senior executives.
• Experience overseeing systems integrators and third-party suppliers.
• Solid understanding of release management, integrations, UAT, defect resolution and BAU transition.

Responsibilities

• Lead the programme through remaining Salesforce releases and transition into BAU.
• Establish and maintain robust governance, including plans, milestones, budgets, risks, issues, dependencies and reporting.
• Assess current health, identify delivery challenges and implement recovery plans.
• Manage and influence senior stakeholders across business, technology and operations.
• Oversee external systems integrators and suppliers, challenging performance and managing commercial commitments.
• Coordinate release management, system integrations, testing, UAT and defect resolution.
• Ensure business readiness, user adoption and effective operational handover.
• Identify and address systemic delivery issues to improve governance and team effectiveness.

Skills

Salesforce delivery

Programme management

Programme recovery

Stakeholder management

Supplier management

Business readiness

Job description

Project Manager Jobs in Central London seeks an experienced Project/Programme Manager to lead a Salesforce CRM transformation with a track record of delivering complex multi‑phase deployments. The role focuses on governance, stakeholder alignment and successful transition to BAU.

You will drive remaining releases, manage senior stakeholders and challenge external suppliers to maintain momentum and deliver business outcomes in a hands‑on leadership capacity.