CRM & Data Transformation Lead

Ygam; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

The Photographers’ Gallery in London is seeking a CRM & Data Manager to lead the implementation, rollout and long-term adoption of a new CRM. You will ensure the system aligns with organisational needs, integrates with other systems and delivers meaningful data insights for programming, fundraising, communications, enterprises and operations.

This role will champion data capture, improve data quality and promote a culture of confident, responsible data use across all gallery teams, donors and

Qualifications

• Experience leading CRM implementations and data projects.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead CRM implementation, rollout and ongoing adoption across the organisation.
• Champion data use, data quality and governance across teams.
• Collaborate with IT, fundraising, operations and communications to maximise data value.

Skills

CRM project management

Data analytics and insights

Stakeholder communication

Job description

The Photographers’ Gallery in London is seeking a CRM & Data Manager to lead the implementation, rollout and long-term adoption of a new CRM. You will ensure the system aligns with organisational needs, integrates with other systems and delivers meaningful data insights for programming, fundraising, communications, enterprises and operations.

This role will champion data capture, improve data quality and promote a culture of confident, responsible data use across all gallery teams, donors and