CRM Data Lead — Segmentation & Insights (Hybrid, London)

Stopgap - Marketing, Digital & Creative Recruitment; Teddington; Hybrid; GBP 40,000 - 56,000; Full time

Job summary

Stopgap - Marketing, Digital & Creative Recruitment is seeking an urgent CRM Data Manager for a 3-month cover in the Customer Marketing Team. You will own customer data, ensuring accuracy and governance, and support segmentation, CRM activity, reporting and commercial decisions.

Ideal candidates will be analytical, commercially minded and detail-oriented, with B2C experience and a track record handling large datasets. Hybrid role with 1–2 days per week in Central London.

Qualifications

• Experience with Salesforce Marketing Cloud.
• CRM data management and segmentation experience.
• SQL and data extraction experience.
• Data governance and deletion processes knowledge.
• Ability to work independently in a CRM/Data Manager capacity.
• Strong knowledge of relational databases and SQL.
• Excellent analytical and problem solving skills.
• Attention to detail and data accuracy commitment.
• Experience using SQL and Excel.
• Ability to manage competing priorities and stay commercially aware.
• Experience with customer data, CRM databases or marketing data.
• Understanding of data protection and GDPR principles.

Skills

Salesforce Marketing Cloud

CRM data management

Data segmentation

SQL

Data extraction

Data governance

Relational databases

Analytical skills

Attention to detail

Excel

Independent work

Commercial awareness

GDPR compliance

Customer data

Marketing data

Tools

Salesforce Marketing Cloud

SQL

Excel

Job description

Stopgap - Marketing, Digital & Creative Recruitment is seeking an urgent CRM Data Manager for a 3-month cover in the Customer Marketing Team. You will own customer data, ensuring accuracy and governance, and support segmentation, CRM activity, reporting and commercial decisions.

Ideal candidates will be analytical, commercially minded and detail-oriented, with B2C experience and a track record handling large datasets. Hybrid role with 1–2 days per week in Central London.