CRM Business Analyst

Nigel Franks International; City Of London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Nigel Franks International is seeking a CRM Business Analyst to drive customer relationship initiatives in a flexible, hybrid London-based role. You will engage with Dynamics 365 CE to analyze CRM strategies and optimize performance.

This position rewards a detail-oriented, collaborative candidate who can translate data into actionable insights and communicate effectively with diverse stakeholders while adapting to changing priorities in a fast-paced environment.

Qualifications

• Strong experience with CRM systems, particularly Dynamics 365 CE
• Proficiency in data analysis and reporting tools
• Excellent problem-solving and critical-thinking abilities
• Strong communication skills to effectively convey insights to diverse stakeholders
• Ability to adapt to changing priorities in a fast-paced environment

Skills

CRM systems

Dynamics 365 CE

Data analysis

Reporting tools

Stakeholder communication

Job description

Explore the opportunity to make a significant impact as a CRM Business Analyst in a flexible, hybrid work environment. In this role, you will engage with Dynamics 365 CE to analyze and optimize customer relationship management strategies. We are looking for a detail-oriented candidate who thrives in collaborative settings and is eager to use their analytical skills to drive innovation.

Key skills required:

• Strong experience with CRM systems, particularly Dynamics 365 CE
• Proficiency in data analysis and reporting tools
• Excellent problem-solving and critical-thinking abilities
• Strong communication skills to effectively convey insights to diverse stakeholders
• Ability to adapt to changing priorities in a fast-paced environment

We value diverse perspectives and are committed to fostering an inclusive workplace where everyone can contribute and grow.