CRM Administrator for Higher Ed Fundraising & Engagement

Widener University; Chester; Hybrid; GBP 48,000 - 67,000; Full time

Job summary

Widener University seeks an Advancement CRM Administrator to lead the CRM environment supporting fundraising, alumni engagement, and donor stewardship. You will maintain data integrity, security, and compliance while partnering with Advancement staff, IT, and vendors to evolve the technology stack.

The role focuses on system administration, integrations, reporting, and user support to enable data-informed decisions and smoother workflows across the advancement ecosystem.

Qualifications

• 3+ years of experience administering CRM or enterprise databases.
• Experience in higher education, advancement, or nonprofit sectors.
• Ability to maintain data integrity through governance and quality control.
• Strong project management, analytical, and communication skills.

Responsibilities

• Serve as the primary administrator for the Advancement CRM.
• Collaborate with Advancement staff and IT to implement the technology roadmap.
• Manage data integrations, imports/exports, and user access control.
• Develop reports, dashboards, and workflows for fundraising and engagement.

Job description

Widener University seeks an Advancement CRM Administrator to lead the CRM environment supporting fundraising, alumni engagement, and donor stewardship. You will maintain data integrity, security, and compliance while partnering with Advancement staff, IT, and vendors to evolve the technology stack.

The role focuses on system administration, integrations, reporting, and user support to enable data-informed decisions and smoother workflows across the advancement ecosystem.