Crisis Team Administrator – NHS Admin & Scheduling Pro

Gloucestershire Health and Care NHS Foundation Trust; Rodborough; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

27 days leave plus bank holidays

NHS Pension

Flexible working opportunities

Job summary

Gloucestershire Health and Care NHS Foundation Trust is recruiting a Full Time Team Administrator for the Stroud Crisis Team. You will provide a full admin/secretarial service, take minutes, handle referrals, and support the Team Manager and Clinicians using RiO and other systems. Training will be offered.

You will handle calls, manage diaries, draft letters, and contribute to team compliance audits, ensuring confidential, high-quality administrative support.

Qualifications

• OCR / RSA Level 3 or Equivalent.
• Good literacy and numeracy skills.
• Previous experience of working in a Secretarial Role.
• Experience of NHS environment (Desirable).
• Experience with data input and records management.

Responsibilities

• Provide full and comprehensive administration/secretarial support.
• Take minutes and manage diary/appointments for the team.
• Handle correspondence and draft replies; prepare letters for the Crisis Consultant.
• Input data into databases and use RiO, E-Roster, ESR and Centros Integra as needed.

Skills

Minute taking

Diary management

Customer care

Confidentiality

Communication skills

Education

OCR / RSA Level 3 or Equivalent

Tools

Microsoft Office

Job description

Gloucestershire Health and Care NHS Foundation Trust is recruiting a Full Time Team Administrator for the Stroud Crisis Team. You will provide a full admin/secretarial service, take minutes, handle referrals, and support the Team Manager and Clinicians using RiO and other systems. Training will be offered.

You will handle calls, manage diaries, draft letters, and contribute to team compliance audits, ensuring confidential, high-quality administrative support.