Clinical Team Administrator

BrisDoc Healthcare Services; West of England; On-site; GBP 22,000 - 30,000; Full time

Job summary

BrisDoc Healthcare Services is seeking a Clinical Team Administrator to join the Clinical Administration Team in Bristol. The role supports employed Clinicians and works with the Clinical Admin Team Manager and Clinical Leads to manage the employed clinical workforce at Severnside IUC.

You'll be the single point of contact for the GP workforce, handle day-to-day issues, and escalate to the Clinical Admin Team Manager as needed.

Qualifications

• Empathy and strong communication
• Integrity and reliability
• Ability to coordinate with multiple stakeholders

Responsibilities

• Be the first point of contact for all employed GP workforce, resolving issues and escalating when needed.
• Keep team information and Lead teams up to date; ensure website/apps reflect changes.
• Minuting meetings and providing administrative support to Lead GPs.
• Coordinate rota management across departments to ensure fully resourced clinical rotas; record annual leave, overtime and sickness.
• Use RotaMaster to record adjustments, leave, sickness and generate reports.
• Complete Change of Condition forms for the employed GP workforce.
• Calculate holiday payback and report to Payroll and Leads as required.
• Create flexi rota for Clinical Leads.

Job description

We are looking for a Clinical Team Administrator to join our Clinical Administration Team. A good work ethos with integrity and reliability are essential attributes.

Your primary purpose will be to support and assist the employed Clinicians within Severnside IUC. Whilst working with the Clinical Admin Team Manager and Clinical Leads in all aspects of activity, relating to the management of the employed clinical workforce within Severnside IUC. You will be the single point of contact and resolve issues on a day-to-day basis, proposing, facilitating appropriate solutions and escalating as appropriate to the Clinical Admin Team Manager. You will liaise with key personnel to ensure effective communication and management of workflows in all aspects of clinical workforce.

General

• The first point of communication and contact for all employed GP workforce requiring empathy, resolving issues and escalating if required.
• Ensuring all team information and Lead teams are up to date and website / Apps reflect team changes
• Minuting meetings as required providing administrative support to the Lead GPs as required

Rota Management

• Communicating effectively within the clinical teams and across departments such a Payroll, People Team, Rota Team and Operations to ensure the clinical rotas are fully resourced, recording annual leave, overtime and sickness across employed clinical workforce.
• Using RotaMaster to record adjustments, leave, sickness and create reports.
• Completing Change of Condition forms for the employed GP workforce
• Calculating holiday payback and reporting to Payroll and Leads as required
• Creation of flexi rota for Clinical Leads

BrisDoc is a proud provider of NHS Healthcare. We have been delivering ‘patient care, by people who care’ for over twenty years.

We run an exciting range of Primary Care Services, including an Urgent Care Service, GP Practices, and the Homeless Health Service. This enables BrisDoc to offer excellent healthcare 24 hours a day, 365 days a year to over one million people across Bristol, North Somerset & South Glos.

We’re a Social Enterprise and an Employee-Owned Business. This means the decisions we make are for the good of our patients, workforce, and wider community. This involves prioritising the health of our patients, protecting our environment, and improving the social and economic status of our population. Our ‘Community Fund’ is a staff lead team who work closely with health-based charitable causes, both local and international, to invest time and money in improving the lives of people in disadvantaged communities.

By joining BrisDoc, you will be part of an innovative organisation that prides ourselves on being a fantastic place to work; somewhere that you will feel valued, supported, developed and part of a family. We strive to make sure every member of the team feels proud of the work they do and the service that we offer.

For further details / informal visits contact: Name: Angharad Ricketts Job title: People Team Advisor Email address: [e-mail] Telephone number: 01179370900