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The Coal Authority seeks a Community Incident & Support Account Manager on a fixed-term contract in Mansfield to support residents affected by major incidents. You will coordinate practical support, stay a reliable contact and share clear updates while working with operations, customer service and partners.
This role emphasizes empathy, boundary-setting and accurate records; prior incident-response experience is welcome but not essential.
The Coal Authority seeks a Community Incident & Support Account Manager on a fixed-term contract in Mansfield to support residents affected by major incidents. You will coordinate practical support, stay a reliable contact and share clear updates while working with operations, customer service and partners.
This role emphasizes empathy, boundary-setting and accurate records; prior incident-response experience is welcome but not essential.