Community Crisis Support & Accounts Manager (Temporary)

Thecoalauthority; Mansfield; Vor Ort; GBP 26.000 - 36.000; Vollzeit

Zusammenfassung

Thecoalauthority in Mansfield, East Midlands, UK is seeking a temporary Community Incident & Support Account Manager to help residents affected by a major incident. You will coordinate practical support, listen to individual needs and provide clear updates while collaborating with operational and technical teams and partners.

This role focuses on sustained, direct support through challenging personal circumstances, with empathy, resilience and sound judgement.

Qualifikationen

• Experience supporting individuals or families through crisis or significant life changes.
• Ability to coordinate practical support and communicate updates clearly.
• Empathy, resilience and sound judgement in emotionally demanding contexts.

Aufgaben

• Coordinate practical support and liaise with operational and technical teams.
• Listen to resident needs, record details accurately and escalate when needed.
• Provide clear, empathetic communication about what happens next.

Jobbeschreibung

Thecoalauthority in Mansfield, East Midlands, UK is seeking a temporary Community Incident & Support Account Manager to help residents affected by a major incident. You will coordinate practical support, listen to individual needs and provide clear updates while collaborating with operational and technical teams and partners.

This role focuses on sustained, direct support through challenging personal circumstances, with empathy, resilience and sound judgement.