Crisis & Resilience Programme Lead (Financial Inclusion)

The Methodist Church in Britain; East Midlands; Sur place; GBP 40 000 - 62 000; Plein temps

Avantages offerts par ce poste

Local Government Pension Scheme

Flexible and hybrid working

Résumé du poste

Derby City Council is seeking a Programme Manager to oversee the Crisis and Resilience Fund, ensuring robust governance, financial control and performance reporting. You will lead frontline Customer Service Officers and coordinate reporting to senior managers and boards.

This permanent role focuses on moving from crisis response to earlier intervention and sustainable resilience, with strong emphasis on data-driven decisions and cross‑partnership collaboration.

Qualifications

• Recognised project or programme management qualification, or substantial equivalent experience.
• Experience in public policy, welfare, financial inclusion or related field is desirable.

Responsabilités

• Lead day-to-day management of the Crisis and Resilience Fund programme, including governance, performance, financial control and compliance
• Lead and develop Customer Service Officers handling Crisis and Resilience Fund enquiries and Local Assistance applications
• Use data, performance information and community insight to spot emerging financial hardship and target support
• Monitor funding, expenditure, outcomes and risks, giving analysis and recommendations to senior managers and programme boards
• Build relationships with voluntary, community, faith and statutory organisations to improve financial inclusion and resilience
• Monitor commissioned and grant-funded activity, working with partners to improve performance and show impact
• Use frontline and resident insight to identify gaps, barriers and needs, and turn them into service and programme improvements
• Coordinate programme reporting, evaluation and assurance, keeping evidence of impact, compliance and value for money

Connaissances

Programme management

Governance

Performance monitoring

Analytical thinking

Formation

Project/Programme management certification

Description du poste

Derby City Council is seeking a Programme Manager to oversee the Crisis and Resilience Fund, ensuring robust governance, financial control and performance reporting. You will lead frontline Customer Service Officers and coordinate reporting to senior managers and boards.

This permanent role focuses on moving from crisis response to earlier intervention and sustainable resilience, with strong emphasis on data-driven decisions and cross‑partnership collaboration.