Crime Intelligence Analyst — Investigations & CCTV

OCS; Corby; On-site; GBP 28,000 - 42,000; Full time

Job summary

OCS UK & Ireland is recruiting for a Crime Analyst to support Morrisons Crime Hub. The role involves building investigations into prolific offenders and assisting police and client teams with incidents, evidence and intelligence.

You will manage CCTV operations, prepare intelligence bulletins, and work with ANPR and other prevention projects. The position requires a valid SIA CCTV Licence, strong customer service, organisational abilities, and experience in investigative work.

Qualifications

• SIA CCTV Licence - Essential.
• Demonstrates excellent customer service and client engagement.
• Strong organisational skills and ability to manage workload independently.
• Accurate documentation and data management.
• Ability to prioritise and manage tasks effectively.
• Strong communication and people skills.
• Proficient in Excel, Outlook and Word.
• Understanding of disciplinaries, performance reviews, attendance, RTW and appraisals.
• Strong understanding of policing and crime-related procedures.
• Proven background in investigative work.
• Ability to use new systems, CCTV platforms and intelligence tools (e.g., Auror).
• Can-do attitude and ability to work in a fast-paced, evolving environment.
• Strong problem-solving and operational thinking.
• Understanding of risk assessments and safe working practices.

Responsibilities

• Build investigations into prolific offenders and organised crime groups targeting client sites.
• Assist client LP teams with incidents, concerns, and evidence.
• Support internal investigations when required.
• Provide intelligence and data to Crime Prevention Officers, Store Detectives, Regional Managers, and clients.
• Disseminate intelligence bulletins to frontline officers (deter - not - detain).
• Review, download and manage CCTV for all investigations.
• Supply police with intelligence, CCTV, and evidence.
• Assist stores with improving security measures.
• Work with client leads on ANPR, facial recognition and other crime-prevention projects.
• Work jointly with the Control Room team when required.
• Promote safe working practices, maintain workspace cleanliness, ensure building security and visitor management.
• Create a professional working environment and complete tasks efficiently, following procedures and legislation.
• Implement action plans, monitor KPIs, and ensure improvements are sustained.
• Keep teams updated on operational changes and ensure adoption across sites.

Skills

Customer service

Organisational skills

Data management

Communication

Ability to prioritise

Problem solving

Investigative work

Discipline procedures

Risk assessment

Working independently

Tools

Auror

Excel

Outlook

Word

Job description

OCS UK & Ireland is recruiting for a Crime Analyst to support Morrisons Crime Hub. The role involves building investigations into prolific offenders and assisting police and client teams with incidents, evidence and intelligence.

You will manage CCTV operations, prepare intelligence bulletins, and work with ANPR and other prevention projects. The position requires a valid SIA CCTV Licence, strong customer service, organisational abilities, and experience in investigative work.