CCTV & Security Investigations Analyst

Tesco UK; Kilsby; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Tesco UK is seeking a Shrink Compliance Hub Operator within the Security Operations Centre to help keep our stores, customers and colleagues safe. You will review incidents, build evidence-based case files and collaborate with store teams, field security and stakeholders to ensure appropriate actions are taken.

Strong data analysis and integrity are essential for continuous security improvements. You will monitor CCTV, triage incidents, and support investigations while maintaining high standards

Qualifications

• Excellent attention to detail in reviewing CCTV footage, reports and data to identify security risks.
• Strong analytical and problem-solving skills with the ability to identify trends and make informed decisions.
• Experience interpreting data and intelligence to support investigations and build case files.
• Strong organisational and time management skills to manage competing priorities in a fast-paced environment.
• Excellent communication skills to engage with store teams, field teams and key stakeholders.

Responsibilities

• Monitoring CCTV and reviewing intelligence, data and incident information to identify suspicious activity, risks and potential losses across our stores.
• Conducting initial triage of incidents and security risks, ensuring appropriate response is coordinated with stakeholders.
• Producing high-quality case files by analysing CCTV footage, reports and supporting evidence to support investigations.
• Working closely with store teams, field security teams and business stakeholders to gather information and provide insights.
• Identifying trends, risks and opportunities through data analysis to drive improvements across security and loss prevention.
• Managing a varied workload to ensure priorities are met and deadlines are achieved.
• Communicating clearly with colleagues at all levels and providing expert support where required.
• Collaborating with cross-functional teams to implement process improvements and deliver better outcomes for customers and colleagues.
• Ensuring all data, evidence and case files are handled securely and confidentially, in line with information security and compliance requirements.

Job description

Tesco UK is seeking a Shrink Compliance Hub Operator within the Security Operations Centre to help keep our stores, customers and colleagues safe. You will review incidents, build evidence-based case files and collaborate with store teams, field security and stakeholders to ensure appropriate actions are taken.

Strong data analysis and integrity are essential for continuous security improvements. You will monitor CCTV, triage incidents, and support investigations while maintaining high standards