Crewing Operations Coordinator

Reed; Crawley; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary package

Professional development and training

Dynamic and supportive environment

One-team culture

Job summary

Reed is seeking a Crewing Operations Coordinator in Crawley, West Sussex, to coordinate and book onsite crew for live events across the corporate, sports, broadcast and entertainment sectors. You will manage crew travel, visas, accreditation, and records with strong customer service and time-management skills.

The role requires meticulous diary management, PO processing, and adherence to IR35 rules, with a negotiable salary and a fixed term contract.

Qualifications

• Ability to plan and prioritise workloads and multi-task under pressure.
• Strong and confident communication skills with positive interpersonal abilities.
• Proven track record in customer service and meticulous attention to detail.
• General computer literacy with good working knowledge of Microsoft Office packages.
• Pro-active and self-motivated with the ability to use initiative and expedite issues when appropriate.

Responsibilities

• Source and book technical crew for multiple events worldwide, including negotiation of rates and expenses.
• Plan and arrange complex crew travel arrangements, including flights, trains, car hire, and transfers.
• Manage the application and processing of VISA, work permits, or second passport requirements.
• Handle event accreditation processes and maintain accurate internal records.
• Manage and maintain on-site engineer and freelancer diaries on our in-house system, Rental Point.
• Monitor and process Purchase Orders and ensure timely reconciliation of all invoices and purchase orders for travel and expenses.
• Assess freelance crew at the time of engagement against IR35 tax rules and maintain accurate internal records.
• Source and process new freelancers through the contractor approval process.
• Update and maintain Public Liability Insurance (PLI) data and crew data including passports, certification, and company status.
• Assist in the administration and booking of all on-site crew training and maintain the crew training matrix.

Skills

Plan workloads

Multi-tasking under pressure

Communication

Customer service

Attention to detail

Microsoft Office

Proactive

Tools

Microsoft Office

Job description

Crewing Operations Coordinator

• Location: Crawley, West Sussex
• Job Type: Fixed Term Contract
• Salary: Negotiable

Are you looking to join a dynamic team working within a leading international company, supporting corporate, sport, broadcast and entertainment industries. As a Crewing Operations Coordinator, you will be responsible for the coordination and booking of onsite crew for all live events in a professional, effective and timely manner. This role is ideal for someone with exceptional relationship management and customer service skills, along with a high level of time management and attention to detail.

Day-to-Day duties of the Role:

• Source and book technical crew for multiple events worldwide, including negotiation of rates and expenses.
• Plan and arrange complex crew travel arrangements, including flights, trains, car hire, and transfers.
• Manage the application and processing of VISA, work permits, or second passport requirements.
• Handle event accreditation processes and maintain accurate internal records.
• Manage and maintain on-site engineer and freelancer diaries on our in-house system, Rental Point.
• Monitor and process Purchase Orders and ensure timely reconciliation of all invoices and purchase orders for travel and expenses.
• Assess freelance crew at the time of engagement against IR35 tax rules and maintain accurate internal records.
• Source and process new freelancers through the contractor approval process.
• Update and maintain Public Liability Insurance (PLI) data and crew data including passports, certification, and company status.
• Assist in the administration and booking of all on-site crew training and maintain the crew training matrix.

Required Skills & Qualifications:

• Ability to plan and prioritise workloads and multi-task under pressure.
• Strong and confident communication skills with positive interpersonal abilities.
• Proven track record in customer service and meticulous attention to detail.
• General computer literacy with good working knowledge of Microsoft Office packages.
• Pro-active and self-motivated with the ability to use initiative and expedite issues when appropriate.

Benefits:

• Competitive salary package.
• Opportunities for professional development and training.
• Work in a dynamic and supportive environment.
• Be part of a company that values innovation, integrity, and a one-team approach.