Crew Coordinator

Clarksons; Aberdeen City; On-site; GBP 24,000 - 32,000; Full time

Job summary

Clarksons in Aberdeen is seeking a proactive Crew Coordinator to provide logistical support for crew on-signing and off-signing across UK operations.

You will arrange travel, accommodation, and visas, coordinate training and medicals, and assist with crew changes while collaborating with multiple offices in a fast-paced maritime environment.

Qualifications

• A strong administrator with experience in a crew coordinator role.
• Highly organised and efficient in a fast-paced environment.
• Strong written and verbal communication skills to liaise with colleagues at all levels.
• High attention to detail with a focus on accuracy.
• Able to use initiative and solve problems under pressure.

Responsibilities

• Arrange flights, hotels, transport for crew prior to on-signing or after off-signing.
• Arrange training courses for clients or crew as required.
• Assist with visa applications and immigration requirements.
• Arrange medicals and emergency medical support for crew as needed.
• Organise launch vessels, crew boats, or helicopters for vessels not port calling.
• Support other offices with crew changes and ad hoc duties as required.

Skills

Drive

Relationship building

Collaboration

Resilience

Smart problem solving

Professional integrity

Tools

MS Office

Job description

Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enables us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that have a positive impact on the industry and the world around us. Dedicated to excellence, it’s our people that drive success for our clients.

To understand more including day-to-day life at Clarksons, visit us at www.clarksons.com

Division Overview

Offering exceptional port agency and logistics services, we provide turnkey solutions for clients in the marine and energy sectors.

Established ships agents with a reputation for excellence, our specialist team provide round the clock vessel agency and services to the Offshore energy and dry bulk sectors.

Discover more at www.clarksons.com/port-services

Role Summary

To provide logistical support to clients regarding on-signing and off-signing of crew members.

What you’ll be doing

• To arrange flights, hotel accommodation and transport as required for crew prior to on-signing or following off-signing, clients, service engineers or any other visitors to the UK.
• To arrange training courses for clients or crew as required.
• To assist with visa applications and other immigration requirements.
• To arrange medical assistance for ill/injured crew and routine medicals as required.
• To arrange launch vessels / crew boats / helicopters for vessels that do not port call.
• Assist other offices with crew changes, as required.
• Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We invite applications from candidates who can demonstrate:

• Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
• Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
• Resilience with the ability to persist and adapt;
• Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
• Professional integrity and a respect for company values.

Other requirements

• A strong administrator, with previous experience in a crew coordinator role.
• Highly organised and efficient working manner.
• Strong communication skills, both written and verbal, able to liaise with people at all levels.
• High attention to detail with a focus on accuracy.
• Strong problem-solving skills, and able to use initiative.
• Self-motivated, able to multi-task and prioritise to meet deadlines.
• Team player, who is also able to work well independently.
• Able to work well under pressure in a fast-paced environment.
• Flexible and proactive approach to work.
• Good IT skills (MS Office – outlook, word, excel, PowerPoint).
• Experience of working within a positive health and safety culture.
• A clean, current driving licence.