Crew Training Executive

TUI Group; Luton; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Travel benefits

Hybrid work model

Learning Hub access

Diversity & inclusion

Job summary

TUI Airways is seeking a Crew Training Executive to support the planning, rostering and operational delivery of crew training, ensuring rosters are compliant with scheduling agreements while balancing budget and flying requirements.

The role offers hybrid working with regular office presence (2–3 days per week) and reports to the Crew Training Team Leader, with opportunities to contribute to global projects and drive operational efficiency within the training function.

Qualifications

• Experience in airline crewing/rostering is desirable.
• Customer service experience is required.
• Understanding of airline legal agreements is preferable.
• Process and detail oriented with excellent organisational skills.
• Strong written and verbal communication abilities.

Responsibilities

• Produce timely, legally compliant crew rosters in line with scheduling agreements and regulator requirements.
• Roster crew training duties (SEPs, Conference, SNY, and other training activities) and training providers.
• Optimise trainer, trainee, and resource utilisation to deliver the training plan on target.
• Prepare training data within rostering systems for automatic rostering.
• Communicate rostered activity and ensure adherence to guidelines and timescales.
• Contribute to supplier management reviews and quality checks of training suppliers.
• Assist with system changes, including requirements, testing, and implementation.
• Participate in meetings to drive operational efficiency.

Skills

Airline rostering experience

Customer service

Communication skills

Attention to detail

Team player

Education

O Level/GCSE or equivalent

Job description

TUI Group is the world's number one integrated tourism business. Within TUI Group, TUI Airline regroups all airline activities across UK, Nordics, Belgium, The Netherlands, Germany, Spain, Morocco, France, and the Dutch Antilles. Crew Training is a function within our airline organisation responsible for the planning and implementation of Crew Training.

Joining TUI Airways as Crew Training Executive, you will become part of the team responsible for the planning, rostering & operational delivery of Crew Training for TUI Airways. You will utilise resources as efficiently as possible whilst ensuring flying requirements comply with legal & industrial agreements and that budgetary restrictions are met.

Please note this role sits within Manpower and Crew Planning and is focussed on the future planning and scheduling of compliant Crew training programmes to ensure no disruption to the flying programme. The role does not deliver training to our Crew population.

We are happy to consider this role on a hybrid working model with regular presence in the office (average 2 - 3 days per week, which can increase around roster publication time)

In this role, you'll report to the Crew Training Team Leader.

Applications close 27 September 2026.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

ABOUT THE JOB

As a Crew Training Executive, you'll be responsible for:

• Utilising the Airline Rostering Systems produce timely, legally compliant crew rosters in accordance with Scheduling Agreements, Airline Regulator and Airline FTL Schemes
• The rostering of Crew training duties – SEPs, Conference, SNY flight and other ground and flight training activities as specified, including ECP providers
• The rostering of Crew conversion training courses as per the Training Plan. Optimises the use of Trainers, students and associated resources where possible to gain efficiencies to deliver the training plan on target
• Preparing training data within rostering systems in preparation for automatic rostering
• All appropriate communication with regard to rostered activity
• Ensuring all pre-assigned activity as required to complete the overall production of crew rosters is appropriately rostered within agreed guidelines and timescales
• Contributing to the supplier management appraisals and reviews of all Training Suppliers
• Completing legality and quality checks on all crew rosters against defined parameters ensuring departmental output is correct and appropriate for business needs. Specifically performing quality analysis on training activities assigned by rostering systems
• Completing legality and quality checks prior to roster publication, undertake travel alignment and publishing final rosters to crew
• Interpreting scheduling agreements, suggesting changes and identifying opportunities for improving utilisation and reducing overall establishment. Providing input to relevant business improvement initiative and trade union debate
• Supporting the implementation of systems changes through input to the following – specification of requirements, testing, training and implementation into live window
• Maintaining relevant sections in the departmental handbook and completing departmental audits to demonstrate individual and departmental compliance in line with the departmental audit scheme
• Undertaking departmental training to meet legal FTL requirements and other training needs as identified by departmental managers
• Participating in meetings and workshops as necessary to continue to drive operational efficiency
• Any other tasks as detailed by the Crew Training Team Leader

ABOUT YOU

• IT literate with a minimum of O' Level/GCSE education or equivalent relevant experience
• Proven experience within an airline Crewing/Rostering environment is desired
• Previous experience in a customer service-based role
• Understanding of airline legal agreements would be preferable
• Process and detail orientated with excellent organisational skills
• Ability to work under pressure; assimilate information, determine priorities, and make decisions based on sound judgement
• Strong inter-personal and excellent communication skills, written and oral
• Ability to work as part of a team
• An enthusiastic ambassador of change who makes suggestions for improvement
• An Individual with the drive and ambition to better themselves and an effective change agent

#LI-DD1
#LI-HYBRID

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

SECURITY CLEARANCE STATEMENT

Safety and security are top priorities for us, so all job offers require successful completion of security checks before you can start.

The specific requirements, timelines, and processes vary by country and may include professional references, criminal record checks for countries where you've recently lived, and any additional documentation required by local regulations, some of which may involve a cost depending on your location. We'll guide you through every step of the process.
Your official start date will only be confirmed once all required checks have been completed and cleared, as employment can only begin after these requirements are satisfactorily met.