Crew Dispatcher

Flexjet; Farnborough; On-site; GBP 27,000 - 38,000; Full time

Job summary

Flexjet in the United Kingdom seeks a Crew Dispatcher to manage legality, positioning, and logistics for crew, ensuring accurate bookings and timely communications.

You will be the primary contact for crew, verify hotels and travel, monitor duty times, and collaborate with Flight Operations and Ground Operations to resolve disruptions.

This role requires 1+ years in aviation scheduling, strong organization, and flexibility to work rotating shifts, including nights and weekends.

Qualifications

• 1+ years of experience in aviation crew scheduling, dispatch, or operations support.
• Strong organizational and multitasking skills with attention to detail.
• Flexible to work rotating shifts, including nights, weekends, and holidays.
• Proactive, dependable, and solution-oriented with safety and compliance focus.

Responsibilities

• Serve as the primary point of contact for crew, managing incoming calls, inbox requests, and operational support.
• Proactively verify and update crew positioning for Day 0 to Day +5, ensuring bookings and confirmations are recorded.
• Verify hotel accommodation for crew away from base and manage travel arrangements as required.
• Run and analyse SAFE and FTL reports, identifying potential legality or operational risks and communicating mitigations to Scheduling and Ground Operations Management.
• Cross-check crew legality exceptions and ensure all required approvals are in place.
• Verify ILC line checks for Day 0 to Day +5, ensuring correct crew composition and LTC compliance.
• Test the endorsement module regularly to maintain system functionality and data integrity.
• Track daily flight operations and update the system with accurate duty times and Journey Log information; ensure all logs and checklists are completed.
• Coordinate with Flight Operations, Ground Operations, Duty Managers, and Crew to resolve operational issues, disruptions, and schedule changes.
• Support disruption recovery by arranging crew repositioning, accommodation, and transport solutions as required.
• Maintain proactive communication with operational stakeholders to support crew legality, operational readiness, and schedule integrity.
• Prepare comprehensive shift handovers, highlighting operational updates, outstanding actions, and crew-related risks.

Skills

Crew scheduling

Dispatch operations

Operational support

Attention to detail

Job description

Current job opportunities are posted here as they become available.

4/4 12h shifts 0600-1800/ 1200-0000 UK Time

Summary

The Crew Dispatcher manages legality, positioning, and logistics for crew.

Key Responsibilities

• Serve as the primary point of contact for crew, managing incoming calls, inbox requests, and operational support.
• Proactively verify and update crew positioning for Day 0 to Day +5, ensuring all bookings and confirmations are accurately recorded.
• Verify hotel accommodation for crew away from base and manage ad-hoc travel and accommodation requests as required.
• Run and analyse SAFE and FTL reports, identifying potential legality or operational risks and communicating mitigations to Scheduling and Ground Operations Management.
• Cross-check crew legality exceptions and ensure all required approvals are in place.
• Verify ILC line checks for Day 0 to Day +5, ensuring correct crew composition and LTC compliance.
• Test the endorsement module regularly to maintain system functionality and data integrity.
• Track daily flight operations and update the system with accurate duty times and Journey Log information; ensure all logs and checklists are completed.
• Coordinate with Flight Operations, Ground Operations, Duty Managers, and Crew to resolve operational issues, disruptions, and schedule changes.
• Support disruption recovery by arranging crew repositioning, accommodation, and transport solutions as required.
• Maintain proactive communication with operational stakeholders to support crew legality, operational readiness, and schedule integrity.
• Prepare comprehensive shift handovers, highlighting operational updates, outstanding actions, and crew-related risks.

Requirements

• 1+ years of experience in aviation crew scheduling, dispatch, or operations support.
• Strong organizational and multitasking skills, with attention to detail and accuracy in fast-paced environments.
• Flexible to work rotating shifts, including nights, weekends, and holidays to support 24/7 operations.
• Proactive, dependable, and solution-oriented, with a strong focus on safety, compliance