Credit Team Leader

TN United Kingdom; Bristol; On-site; GBP 35,000 - 42,000; Full time

Job summary

A leading company in the financial sector is seeking a Credit Control Manager to oversee credit control procedures and manage a team. The role involves improving processes, managing customer relationships, and providing insights through KPI reports. This position offers a competitive salary, annual bonus, and opportunities for career progression in a supportive environment.

Benefits

Annual bonus and full benefits package

Supportive, collaborative team culture

Career progression opportunities

Qualifications

• Proven experience in credit control management or supervisory roles.
• Strong background in cash flow forecasting.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Oversee credit control procedures and manage a team of 9.
• Build relationships with customers and manage credit limits.
• Prepare monthly KPI reports for management.

Skills

Financial acumen

Communication

Interpersonal skills

Attention to detail

Proactive approach

Job description

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Responsibilities

1. Oversee and improve credit control procedures to promote best practices and maximise system utilisation.
2. Manage and develop a team of 9 direct reports, providing direction and fostering growth.
3. Build and maintain relationships with key customer contacts, prioritising customer experience.
4. Perform credit checks and proactively manage credit limits.
5. Chase overdue invoices by phone and email, ensuring accurate records of all activities.
6. Provide accurate and timely advice on billing queries and ensure disputes are handled promptly.
7. Liaise with stakeholders to improve credit control processes and identify any issues early.
8. Prepare monthly KPI reports for management, ensuring timely and accurate information.

What you'll need to succeed

• Proven experience in credit control management/supervisory level roles
• Strong financial acumen with a track record in cash flow forecasting
• Excellent communication and interpersonal skills
• Proficiency in financial systems and processes, with a keen eye for detail and accuracy
• A proactive, hands-on approach with the ability to work under pressure and meet deadlines

What you'll get in return

• Salary up to £42K
• Annual bonus and full benefits package
• Opportunity to take ownership and drive change
• Supportive, collaborative team culture
• Career progression within a successful and growing business