Credit Hire Recoveries Handler

MPJ Recruitment Ltd; Healey; Híbrido; GBP 27 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monday-Friday

Salary up to £30k

Bonus structure

Flexible working

31 days holiday

Free parking

3x Life Assurance

6% Pension

Fully paid training

Excellent progression opportunities

Resumo da oferta

MPJ Recruitment Ltd are currently recruiting for a Credit Hire Recoveries Handler to join a rapidly growing team. The role is Monday to Friday, 9am–5pm (35 hours/week), with a salary up to £30k DOE and a bonus up to £300 per month.

The successful candidate will manage a caseload of motor claims, negotiate settlements, and ensure compliance with data protection and industry regulations, while contributing to team targets and growth plans for 2026.

Qualificações

• Experience handling credit hire claims and settlements.
• Strong communication with clients, insurers, solicitors.

Responsabilidades

• Handle and process credit hire claims from billed to settlement, ensuring efficiency and policy compliance.
• Maintain effective communication with clients, insurers, solicitors, and stakeholders, providing updates throughout the claims process.
• Accurately record and maintain all documentation and correspondence related to credit hire claims to stay up-to-date and compliant.
• Investigate disputes, negotiate settlements, and make informed decisions for favourable client outcomes.
• Gather evidence including witness statements, photographs, and documents to support claims.
• Ensure claims comply with GDPR, Consumer Duty and other laws and company policies.
• Monitor and achieve individual and team performance targets.

Descrição da oferta de emprego

Credit Hire Recoveries Handler

Monday - Friday 9am - 5pm (35 hours p/w)

Salary - up to £30k DOE plus bonus up to £300 p/m

MPJ Recruitment are currently working with a rapidly growing business who are currently growing their Credit Hire Recoveries team. This is a very exciting time to join the business as they have recently opened a second office in the North West with continued plans for growth in 2026.

As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients.

Recoveries Handler Duties:

• Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements.
• Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process.
• Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations.
• Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients.
• Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim.
• Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty.
• Monitor and achieve individual and team performance targets, contributing to the overall success of the department.
• Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation.

Recoveries Handler Benefits:

• Monday-Friday
• Salary up to £30k
• Bonus structure
• Flexible working
• 31 days holiday
• Free parking
• 3x Life Assurance
• 6% Pension
• Fully paid training
• Excellent progression opportunities