Motor claims handler - Part time

Spotlightjobs; Liverpool City Region; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Company pension

Life insurance

25 days holiday plus bonus

Private medical insurance

Sick pay

Job summary

Spotlightjobs is partnering with a claims firm to recruit a Recoveries Handler to secure settlements on credit hire invoices. The role offers part-time hours with the option for full-time and requires a proactive, resilient mindset and strong knowledge of the GTA and recovery processes.

You will negotiate settlements with insurers, chase aged debt, and escalate to litigation when needed, while coordinating with legal teams and internal colleagues to maximise recoveries.

Qualifications

• Minimum 2 years in credit hire recovery within a legal or insurance setting.
• Strong knowledge of the GTA and credit hire litigation processes.
• Proven ability to negotiate settlements on high-value claims.
• Resilient, self-motivated and detail-oriented.
• Strong organisational and communication skills with insurers and legal teams.

Responsibilities

• Recover high-value credit hire invoices from insurers and at-fault parties.
• Prepare and submit invoices to insurers accurately and compliantly.
• Negotiate settlements on high-value claims to maximise recoveries.
• Chase aged debt and drive timely payments.
• Escalate cases to litigation and coordinate with solicitors when needed.
• Liaise with internal teams to resolve claims efficiently.
• Monitor and report debt recovery progress and trends.

Skills

Credit hire recovery

GTA knowledge

Negotiation skills

Case management

Attention to detail

Communication skills

Microsoft Office

Tools

Case management systems

Microsoft Office

Job description

Spotlightjobs is working with a claims firm, and as they continue to expand, my client is looking to recruit a Recoveries Handler to join their team and play a critical role in securing settlements for their credit hire invoices.

Part-time hours available plus Full time

Role Overview

As a Recoveries Handler, you will be responsible for recovering credit hire invoices under commercial hire agreements and the GTA (General Terms of Agreement). You will work closely with insurers, negotiate settlements, manage aged debt, and elevate cases through the litigation process when necessary. Given the high-value nature of their clients' vehicles, this role requires a self-starter with a resilient and determined mindset, as well as strong knowledge of credit hire recovery and the GTA.

Basic monthly salary plus monthly bonus up to £750 per month

Key Responsibilities

• Recover high-value credit hire invoices from insurers and at-fault parties in line with commercial hire agreements and the GTA.
• Prepare and submit invoices to insurers, ensuring accuracy and regulatory compliance.
• Negotiate settlements on high-performance vehicle claims to achieve optimal recovery outcomes.
• Proactively chase aged debt, ensuring timely payments and reducing outstanding balances.
• Escalate cases to litigation where necessary, working with solicitors and legal teams to pursue recovery.
• Liaise with internal teams to ensure smooth processing and resolution of claims.
• Monitor and report on debt recovery progress, identifying trends and opportunities for process improvements.

Required Skills & Experience

• Minimum of 2 years' experience in credit hire recovery within a legal or insurance setting.
• Strong knowledge of the GTA and credit hire litigation processes.
• Proven ability to negotiate settlements on high-value claims and recover outstanding debts efficiently.
• Exceptional resilience, determination, and self-motivation in high-pressure environments.
• Strong organisational skills with excellent attention to detail.
• Effective communication skills, both written and verbal, with the ability to build strong relationships with insurers and legal teams.
• Proficiency in case management systems and Microsoft Office (Excel, Word, Outlook, etc.).

Part time hours to suit individual or full time

My client will also consider candidates wishing to return to the industry

Benefits:

• Company pension
• Life insurance
• 25 days holiday plus bonus
• Private medical insurance
• Sick pay