Credit Hire Claims Specialist (Hybrid & Growth)

Ips Group; Lancashire; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Private medical cover

Life insurance

Pension support

Overtime enhancements

Job summary

Ips Group in Manchester is seeking a Credit Hire Claims Handler to join its growing UK claims operation. You will manage a caseload of third‑party Credit Hire claims from instruction through settlement or litigation, liaising with clients, claimants, insurers and third parties to progress claims efficiently.

The role requires a solid background in UK motor insurance principles and experience handling motor-related Credit Hire claims, with strong assessment of liability and quantum, and the

Qualifications

• Previous Credit Hire claims experience.
• Minimum of 2 years handling motor-related Credit Hire claims.
• Strong understanding of UK motor insurance principles and claims processes.

Responsibilities

• Manage a caseload of third-party Credit Hire claims from instruction through to settlement or litigation.
• Review liability and handle quantum disputes; negotiate settlements.
• Liaise with clients, claimants, insurers and third parties to progress claims efficiently.
• Review payment packs and use Verify within the claims process.
• Maintain accurate claim records, reserves and payments.
• Deliver excellent levels of customer service throughout the claims lifecycle.

Skills

Credit Hire claims

Case management

Negotiation

Tools

Verify

Job description

Ips Group in Manchester is seeking a Credit Hire Claims Handler to join its growing UK claims operation. You will manage a caseload of third‑party Credit Hire claims from instruction through settlement or litigation, liaising with clients, claimants, insurers and third parties to progress claims efficiently.

The role requires a solid background in UK motor insurance principles and experience handling motor-related Credit Hire claims, with strong assessment of liability and quantum, and the