Credit Controller - Temporary Assignment

Confidential; Bracknell; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Confidential in the United Kingdom is seeking an experienced Credit Controller for a temporary, hybrid role. You will own a portfolio, drive debt collection, and build strong customer relationships while ensuring payments are received on terms.

Responsibilities include daily credit control activity, reporting, liaison with agencies, and contributing to process improvements, with oversight of audits and a collaborative finance team.

Qualifications

• At least 3 years' credit control experience, ideally B2B.
• Strong telephone, written and verbal communication skills.
• Excellent attention to detail with organised, proactive approach.

Responsibilities

• Manage own book of customers, full credit control and collections.
• Produce daily arrears reports and update senior stakeholders.
• Liaise with external debt collectors and oversee litigation cases when needed.
• Maintain customer records and process direct debits.
• Prepare monthly arrears reports for Board reporting.
• Identify process improvements and support audits.

Skills

Credit control

Telephone skills

Verbal communication

Attention to detail

Organisation

Microsoft Office

Tools

Microsoft Office

Job description

Credit Controller - Temporary Assignment - Hybrid Working

Our client is looking for an experienced Credit Controller to join their Finance team on a temporary basis.

This is a great opportunity for a confident Credit Controller who enjoys taking ownership of their own portfolio, building effective customer relationships and driving outstanding debt to resolution.

The Role

You will take responsibility for your own book of customers, managing the full credit control and collections process to minimise debtor balances and ensure payments are received in line with agreed terms.

Key Responsibilities

• Manage daily credit control activity across telephone, email and written correspondence, maintaining accurate records of all collection activity


• Produce daily arrears reports and provide updates to senior stakeholders


• Manage relationships with external debt collection agencies


• Oversee litigation cases where required


• Maintain customer records, including direct debit mandates


• Process daily direct debit collections and cash allocation


• Handle customer queries and complaints professionally and efficiently


• Prepare monthly arrears reports for Board reporting


• Develop, maintain and improve collection processes and procedures


• Undertake general lease administration for the allocated portfolio, including activating and terminating proposals, raising settlement quotes and invoices


• Support internal and external audits as required


• Proactively identify opportunities to improve processes and procedures, providing constructive challenge and feedback


• Work closely with the wider Finance team and other departments to ensure key deliverables are achieved

About You

• At least 3 years' credit control experience, ideally within a business-to-business environment


• Strong telephone, written and verbal communication skills


• Excellent attention to detail and a conscientious, proactive approach


• Strong organisational and time management skills, with the ability to prioritise a varied workload


• Good IT and Microsoft Office skills


• A positive 'can do' attitude and a willingness to take ownership


• The ability to build effective working relationships and communicate confidently at all levels


• Live within a reasonable commuting distance from Bracknell

Experience within leasing or financial services would be advantageous, as would knowledge of the FCA regulatory environment, although full training will be provided.

What's on Offer?

• Temporary assignment


• Hybrid working - 2 days in the office


• Opportunity to join a supportive Finance team


• A varied role with genuine responsibility and ownership

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.