Credit Controller

Eaton Syalon Ltd; Earlestown; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Eaton Syalon Ltd is seeking an organised and proactive Credit Controller to join our client on an on-going temporary basis. The role focuses on maintaining healthy cash flow, building relationships with customers and ensuring timely collection of outstanding debt.

The position is hybrid and based in Derbyshire. You will manage a portfolio of accounts, assess creditworthiness, and work with Sales to resolve issues while meeting strict deadlines.

Qualifications

• Previous experience within a credit control or accounts receivable environment
• Excellent communication and relationship-building skills
• Strong numerical accuracy and attention to detail
• Good negotiation and problem-solving abilities
• The ability to prioritise workload and meet challenging deadlines
• A proactive and adaptable approach to customer service
• Confidence working with finance systems and Microsoft Office applications

Responsibilities

• Manage a portfolio of customer accounts and collect balances in line with payment terms
• Maximise cash collection while maintaining positive customer relationships
• Record customer interactions using the credit management system
• Assess customer creditworthiness and support risk management
• Monitor accounts to minimise bad debt risk
• Review trading activity and manage accounts exceeding credit limits
• Collaborate with Sales and Distribution to resolve issues and support growth
• Investigate and resolve customer account queries promptly
• Reconcile customer accounts as required
• Process customer card payments and monitor daily banking receipts

Skills

Communication

Relationship-building

Numerical accuracy

Negotiation

Problem-solving

Prioritisation

Customer service

Finance systems

Tools

Microsoft Office

Credit management system

Job description

Credit Controller
Temporary role for a minimum of 6 months
Hybrid role
Derbyshire based

Eaton Syalon are seeking an organised and proactive Credit Controller to join our client on an on-going temporary basis. The role will be temporary for a minimum of 6-months.

This is an excellent opportunity for someone who enjoys building relationships, resolving customer queries and playing a key role in maintaining healthy cash flow. You'll be responsible for managing a portfolio of customer accounts, reducing financial risk and supporting the wider business by ensuring timely collection of outstanding debt.

Key Responsibilities:

• Manage a portfolio of approximately (Apply online only) customer accounts, ensuring outstanding balances are collected in line with agreed payment terms
• Maximise cash collection while maintaining positive customer relationships
• Record all customer interactions accurately using the company's credit management system
• Assess customer creditworthiness and support effective credit risk management
• Monitor customer accounts to identify and minimise the risk of bad debt
• Review customer trading activity and manage accounts that exceed agreed credit limits
• Work closely with Sales and Distribution teams to resolve account issues and support business growth
• Investigate, log and resolve customer account queries in a timely manner
• Reconcile customer accounts where required
• Process customer card payments and monitor daily banking receipts

Person Profile:

• Previous experience within a credit control or accounts receivable environment
• Excellent communication and relationship-building skills
• Strong numerical accuracy and attention to detail
• Good negotiation and problem-solving abilities
• The ability to prioritise workload and meet challenging deadlines
• A proactive and adaptable approach to customer service
• Confidence working with finance systems and Microsoft Office applications

As this role is a temporary position initially, we ask that candidates are available to start immediately or with a short notice period of no more than 1 week.