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Huntress - Bracknell is seeking an experienced Credit Controller for a temporary assignment with hybrid working. You will manage your own book of customers, lead the end-to-end credit control process and drive payments in line with terms.
You will produce arrears reports, liaise with external agencies and support audits while delivering improvements to collection processes. This role requires strong communication, a detail-oriented approach and the ability to work across the Finance team.
Our client is looking for an experienced Credit Controller to join their Finance team on a temporary basis.
This is a great opportunity for a confident Credit Controller who enjoys taking ownership of their own portfolio, building effective customer relationships and driving outstanding debt to resolution.
You will take responsibility for your own book of customers, managing the full credit control and collections process to minimise debtor balances and ensure payments are received in line with agreed terms.
Manage daily credit control activity across telephone, email and written correspondence, maintaining accurate records of all collection activity
Produce daily arrears reports and provide updates to senior stakeholders
Manage relationships with external debt collection agencies
Oversee litigation cases where required
Maintain customer records, including direct debit mandates
Process daily direct debit collections and cash allocation
Handle customer queries and complaints professionally and efficiently
Prepare monthly arrears reports for Board reporting
Develop, maintain and improve collection processes and procedures
Undertake general lease administration for the allocated portfolio, including activating and terminating proposals, raising settlement quotes and invoices
Support internal and external audits as required
Proactively identify opportunities to improve processes and procedures, providing constructive challenge and feedback
Work closely with the wider Finance team and other departments to ensure key deliverables are achieved
At least 3 years' credit control experience, ideally within a business-to-business environment
Strong telephone, written and verbal communication skills
Excellent attention to detail and a conscientious, proactive approach
Strong organisational and time management skills, with the ability to prioritise a varied workload
Good IT and Microsoft Office skills
A positive 'can do' attitude and a willingness to take ownership
The ability to build effective working relationships and communicate confidently at all levels
Experience within leasing or financial services would be advantageous, as would knowledge of the FCA regulatory environment, although full training will be provided.
Temporary assignment
Hybrid working - 2 days in the office
Opportunity to join a supportive Finance team
A varied role with genuine responsibility and ownership
If you're an experienced Credit Controller looking for your next temporary opportunity and enjoy working in a role where you can make a real impact, we'd love to hear from you.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.