Credit Controller - Sittingbourne - 12 month contract

Xeinadin Group; Sittingbourne; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company Pension Scheme

25 days annual leave + bank holidays

Life Assurance x4 annual salary

Employee Assistance Programme

Flexible Benefits

Job summary

Xeinadin Group is seeking a Credit Controller to support the UK credit control team, particularly the Southeast hub, handling debtor ledgers, processing bank transactions, and resolving client queries.

This fixed-term, 12-month role offers hybrid working arrangements, competitive benefits, and the chance to collaborate with senior stakeholders across the network.

Qualifications

• Proven experience in credit control.
• Strong understanding of credit risk management, debtor reporting, and financial controls.
• Excellent communication with senior stakeholders.
• Proficiency in accounting systems.
• Excel skills including pivot tables and lookups.
• High level of accuracy and analytical ability.

Responsibilities

• Handle high-volume client accounts to improve debtor ledger accuracy and collections.
• Allocate bank receipts to client invoices in accounting systems.
• Manage client queries and disputes; update receivables ledger with notes.
• Liaise with internal/external stakeholders to resolve disputes.
• Manage legal cases in the third-party platform.
• Support audits and ensure financial controls compliance.

Skills

Credit control

Credit risk management

Debtor reporting

Excel skills

Communication skills

Accounting systems

Tools

Accounting systems

Job description

Full details of the job.

Vacancy No

VN2297

Employment Type

Fixed Term

Duration

12 Months

Location Country

United Kingdom

Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description

Description The Credit Controller is responsible for supporting the UK credit control team, more specifically, the Southeast hub, in managing credit control, ensuring processing of relevant bank transactions, responding to and resolving client queries and the timely collection of outstanding receivables.

Key Responsibilities

• Work across a high volume of client accounts to improve accuracy in the debtor’s ledger and collections.
• Allocate bank receipt transactions against client invoices in our accounting systems.
• Manage client queries and disputes, updating the receivables ledger for errors in allocations and maintaining appropriate notes on actions taken and conversations held.
• Liaise effectively with internal and external stakeholders to investigate and resolve disputes.
• Manage and process legal cases in the platform provided by our third-party supplier.
• Support internal and external audit processes and ensuring adherence to financial controls.

Key Requirements

• Proven experience in credit control.
• Strong understanding of credit risk management, debtor reporting, and financial controls.
• Excellent communication skills, with the ability to engage confidently with senior stakeholders.
• Proficiency in accounting systems.
• Excel skills, including pivot tables and lookups.
• High level of accuracy, attention to detail, and analytical capability.

Additional Requirements

• Attention to detail and high levels of accuracy.
• Strong problem solving skills.
• Ability to work independently and as part of a team.
• Customer service-oriented with a focus on maintaining positive customer relationships.

Model

Hybrid

Salary

Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
• *subject to exceptions and business needs