Credit Controller - Sittingbourne - 12 month contract

Xeinadin; Sittingbourne; Hybrid; GBP 25,000 - 34,000; Part time

Benefits offered by this job

Company pension

25 days leave + bank holidays

Additional leave by seniority

Buy extra leave (up to 30 days)

Christmas closedown

Life Assurance x4 salary

Family-friendly policies

Sick pay and support

Employee assistance programme

Corporate discounts

Job summary

Xeinadin in Sittingbourne is seeking a Credit Controller to support the UK credit control team in managing receivables and ensuring timely collections. This 12‑month fixed-term role covers the Southeast hub, includes processing bank transactions, and resolving client queries.

You will liaise with internal stakeholders, maintain accurate ledgers, and support audit processes while upholding strong financial controls. The role offers a hybrid working pattern and a comprehensive benefits package.

Qualifications

• Proven credit control experience.
• Strong understanding of credit risk management and debtor reporting.
• Excellent communication with senior stakeholders.
• Proficient in accounting systems and Excel (Pivot Tables, VLOOKUPs).

Responsibilities

• Work across a high volume of client accounts to improve debtor ledger accuracy and collections.
• Allocate bank receipts to client invoices in accounting systems.
• Manage client queries and disputes, updating receivables ledger and notes.
• Liaise with internal/external stakeholders to investigate and resolve disputes.
• Manage and process legal cases in the platform supplied by a third-party.
• Support internal and external audit processes and ensure financial controls.

Skills

Credit control

Credit risk

Debtor reporting

Financial controls

Communication

Accounting software

Excel

Attention to detail

Analytical skills

Tools

ERP systems

Job description

Vacancy Name

Credit Controller - Sittingbourne - 12 month contract

Vacancy No

VN2297

Employment Type

Fixed Term

Duration

12 Months

Location City

Sittingbourne

Location Country

United Kingdom

Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description

The Credit Controller is responsible for supporting the UK credit control team, more specifically, the Southeast hub, in managing credit control, ensuring processing of relevant bank transactions, responding to and resolving client queries and the timely collection of outstanding receivables.

Key Responsibilities

• Work across a high volume of client accounts to improve accuracy in the debtor’s ledger and collections.
• Allocate bank receipt transactions against client invoices in our accounting systems.
• Manage client queries and disputes, updating the receivables ledger for errors in allocations and maintaining appropriate notes on actions taken and conversations held.
• Liaise effectively with internal and external stakeholders to investigate and resolve disputes.
• Manage and process legal cases in the platform provided by our third-party supplier.
• Support internal and external audit processes and ensuring adherence to financial controls.

Key Requirements

• Proven experience in credit control.
• Strong understanding of credit risk management, debtor reporting, and financial controls.
• Excellent communication skills, with the ability to engage confidently with senior stakeholders.
• Proficiency in accounting systems.
• Excel skills, including pivot tables and lookups.
• High level of accuracy, attention to detail, and analytical capability.

Additional Requirements

• Attention to detail and high levels of accuracy.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Customer service-oriented with a focus on maintaining positive customer relationships.

Model

Hybrid

Salary

Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
• subject to exceptions and business needs