Credit controller

Xeinadin; Nottingham; Ibrido; GBP 26.000 - 38.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company Pension Scheme

25 days annual leave + bank holidays

Additional annual leave days from some

Credit control bonus

Descrizione del lavoro

Xeinadin is seeking a Credit Controller to manage and monitor client credit accounts, ensuring timely payments and reducing bad debt exposure. You will liaise with customers and internal teams to keep financial records accurate and resolve payment issues efficiently.

In this hybrid role, you will implement company credit policies, support cash flow analysis, and provide insights on payment trends. The position requires strong negotiation skills and experience in credit control.

Competenze

• Proven experience as a Credit Controller, Debt Collector, or in a related role.
• Strong knowledge of credit management and collection procedures.
• Excellent communication and negotiation skills.
• Ability to work well under pressure and handle difficult conversations.
• Strong organizational and time management skills.
• Proficiency in accounting software and MS Office.

Mansioni

• Credit Control Management: monitor and manage outstanding balances and collect overdue payments.
• Debt Collection: chase debts by phone, email or letter and negotiate payment plans.
• Bank Reconciliation Analysis: perform reconciliations and resolve discrepancies daily.
• Account Reconciliation: reconcile customer accounts and address discrepancies promptly.
• Reporting: assist in weekly/monthly reports on overdue accounts, bad debts, and cash flow.

Conoscenze

Credit management

Negotiation skills

Communication skills

Time management

Formazione

Credit Management certification

Strumenti

MS Excel

Accounting software

Descrizione del lavoro

Vacancy Name

Credit controller

Vacancy No

VN2511

Employment Type

Permanent

Duration

37.5

Location City

Nottingham

Location Country

United Kingdom

Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description

To assist in managing and monitoring the credit accounts of clients, ensuring timely collection of payments and minimizing bad debt exposure. The accounts assistant will liaise with customers and internal departments to maintain accurate financial records and resolve any payment issues efficiently.

Key Responsibilities

• Credit Control Management:
• Monitor and manage outstanding balances, ensuring that overdue payments are collected promptly.
• Maintain accurate and up-to-date customer account records.
• Debt Collection:
• Chase outstanding debts by phone, email, or letter.
• Negotiate payment plans with customers experiencing financial difficulties.
• Ensure collections are in line with company policies and payment terms.
• Bank Reconciliation Analysis:
• Perform regular bank reconciliations to ensure all transactions are accurately recorded, investigating and resolving discrepancies between company ledgers and bank statements promptly. All banks should be reconciled each day and unreconciled transactions should be cleared promptly.

Ensure that all receipts are reconciled accurately.

• Analyse reconciliation variances to identify patterns or potential risks, providing actionable insights and recommendations to improve cash flow accuracy and financial controls.
• Responsible for allocating direct debit payments against invoices and ensuring all payments are allocated accordingly.
• Responsible for the matching and allocations of direct debit receipts and reconciling these on the financial system.
• Account Reconciliation:
• Reconcile customer accounts to ensure all payments are accounted for and discrepancies are addressed.
• Investigate and resolve payment discrepancies and customer queries in a timely manner.
• Reconcile between the financial system and the practice management software system.
• Reporting:
• Assist in preparing and presenting weekly/monthly reports on overdue accounts, bad debts, and cash flow to the finance team.
• Provide insights and analysis on payment trends and customer credit risk.
• Collaboration with Internal Teams:
• Work closely with the Business Stakeholders to resolve any credit-related issues affecting customer relationships.
• Liaise with the finance team to ensure that billing and invoicing processes run smoothly.
• Compliance:
• Ensure adherence to credit policies and procedures.
• Comply with regulatory and legal requirements related to credit control and debt recovery.

Key Requirements

• Credit Management certification preferred but not required
• Proven experience as a Credit Controller, Debt Collector, or in a related role.
• Strong knowledge of credit management and collection procedures.
• Excellent communication and negotiation skills.
• Ability to work well under pressure and handle difficult conversations.
• Strong organizational and time management skills.
• Proficiency in accounting software and MS Office (especially Excel).

Additional Requirements

Desired Attributes:

• Attention to detail and high levels of accuracy.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.
• Customer service-oriented with a focus on maintaining positive customer relationships.

Model

Hybrid

Salary

Competitive

Benefits

• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme – 24/7 support, free and confidential
• Corporate Discounts Platform

Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
• subject to exceptions and business needs