Credit Controller

BTG; Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Company pension

Cycle to work scheme

Option to Buy Holidays

Professional Qualification Support

Enhanced maternity and paternity leave

Social events throughout the year

24/7 Access to virtual GP + Mental Hea

lth Support

Job summary

BTG is seeking a Credit Controller to join our Accounts Receivable team at our Manchester head office. The role requires a minimum of two years’ experience in credit control, preferably within professional services, and the ability to thrive in a fast-paced, high-volume environment.

You will manage debtor ledgers, communicate with clients and internal stakeholders to ensure timely payments, and provide meaningful commentary on case-related debt.

Qualifications

• Minimum of 2 years’ experience in credit control.
• Experience in the professional services sector preferred.
• Able to provide commentary on case-related debtors.
• Strong communication and organisational skills.
• Proficient in Microsoft Excel.

Responsibilities

• Manage the debtor ledger for offices/business areas in line with Group policies.
• Proactively communicate with clients and internal stakeholders to ensure timely payment.
• Provide meaningful commentary on the status of case-related debtors for finance partners.
• Highlight and escalate concerns as needed with internal stakeholders.
• Take appropriate action on delinquent debts, including initiating county court proceedings where necessary.
• Assist in resolving account queries to ensure prompt payment and accurate records.

Skills

Credit control

High-volume environment

Excel

Communication skills

Teamwork

Time management

Independent working

Tools

Microsoft Excel

Job description

We are seeking a Credit Controller to join our Accounts Receivable team at the Group’s Manchester head office. The ideal candidate will have a minimum of two years’ experience in credit control - preferably within the professional services sector - and be comfortable working in a fast-paced, high-volume environment.

Key Responsibilities

• Manage the debtor ledger for specific offices/business areas (principally restructuring and advisory) in line with Group policies and procedures.
• Proactively communicate with clients and internal stakeholders via phone and email to ensure timely payment of outstanding invoices
• Due to the nature of restructuring, debtors be able to provide meaningful commentary on the status of case related debtors to be used by finance business partners.
• Collaborate with internal finance and non-finance stakeholders to highlight and escalat e concerns as needed.
• Take appropriate action on delinquent debts, including initiating county court proceedings where necessary.
• Assist in resolving account queries to ensure prompt payment and accurate records.

Key Skills & Experience

• Minimum of 2 years’ experience in credit control, ideally within the professional services sector.
• Self-motivated with the ability to manage a high volume of accounts daily.
• Excellent communication skills and professional telephone manner.
• Strong time management and organisational skills.
• Ability to work independently and collaboratively within a team.
• Proficient in Microsoft Office, particularly Excel.
• Company pension
• Cycle to work scheme
• Option to Buy Holidays
• Professional Qualification Support
• Enhanced maternity and paternity leave
• Social events throughout the year
• 24/7 Access to virtual GP + Mental Health Support