Credit Controller Level 3

Achieve Together; Leatherhead; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Career progression

Life Assurance

Employee Discounts

Pay advances via Stream

Job summary

Achieve Together is seeking a skilled Credit Controller to join our community hub team in the UK. The role focuses on timely payments, accurate cash allocation, and ensuring smooth operation of debt collection processes.

The successful candidate will build strong relationships with customers, NHS bodies, and local authorities, while working in a hybrid setup that supports flexible collaboration with our operations teams.

Qualifications

• End-to-end credit control process knowledge.
• Experience dealing with Local Authorities and NHS preferable.
• Strong analytical and problem-solving abilities.
• Excellent communication and teamwork skills.
• High level of accuracy and attention to detail.

Responsibilities

• Ensuring timely collection of payments.
• Prompt and accurate cash allocation.
• Resolve queries promptly to keep accounts open for collections.
• Reconcile accounts and allocate credit notes when required.
• Maintain accurate records of customer payments and debt recovery efforts.
• Regular follow up with internal and external customers to ensure prompt cash collection.

Skills

Credit control

Cash allocation

Analytical

Excel

Attention to detail

Tools

Excel

Job description

Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

Job Description

We are seeking a highly skilled and motivated Credit Controller to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.

Key Responsibilities

• Ensuring timely collection of payments
• Prompt and accurate cash allocation
• Resolving queries promptly, ensuring the account is open for ongoing collections.
• Strong reconciliation abilities
• Accurate allocation of credit notes to invoices, when required
• Maintaining accurate record and allocation of customer payments
• Regular follow up as needed with both internal and external customers to ensure prompt cash collection.

Requirements

• Solid knowledge of credit control process end to end collection.
• Experience dealing with Local Authorities and NHS is preferable.
• The ability to keep calm under pressure.
• The ability to maintain good working ethics both internally and externally.
• Strong analytical problem-solving abilities.
• Excellent excel skills; pivot tables, sumif, vlookup.
• Be able to work in a team.
• A proactive and solution-oriented mindset, with the ability to handle complex queries.
• High level of accuracy and attention to detail in all aspects of credit control.
• Commitment to providing a high standard of service and building strong relationships with customers.
• Self motivated and able to work hybrid.
• Excellent communication skills.
• Strong organisational skills, incl. maintaining record of debt recovery efforts.

Benefits

• Career progression and training opportunities
• Employee discount schemes across a range of retailers and services,
• Stream- a financial health app that gives you the ability to receive optional pay advances
• Life Assurance

For all our amazing benefits please visit here: Rewards and Benefits - Achieve together

Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.To ensure fair consideration and timely progression, internal applicants should submit their applications no later than the end of the first week after the role is advertised. Applications received after this point may not be guaranteed review.